ホテル オーラム(Aurum Boutique Hotel)

Decent room and washroom. However the employee are insensitive to request/ feedback or complaints. TV in the room was not working, requested the person available at reception for assistance but no one turned up to check the issue. We were unable to sleep whole night as the people staying in the adjacent rooms were drunk, loud and abusive. We shared the concern at the reception, but no action was taken by them. Breakfast was worst and had very few options. Tea cups and plates were dirty and had stain marks on them. Employees need to be little sensitive towards complaint and maintain basic hygiene standards.

The stay at the Aurum hotel has been very pleasant. Perfect quality-price ratio. The treatment of the staff has been magnificent. I have to highlight the magnificent treatment of the maintenance person, Mr. Kamlesh Kumal, great professional, helpful and attentive to all the client's needs, thank you Kamlesh for your work. I will stay here on next trips to Jaipur. La estancia en el hotel Aurum ha sido muy agradable. Perfecta relación calidad-precio. El trato del personal ha sido magnífico. Tengo que destacar el magnífico trato de la persona de mantenimiento, Sr. Kamlesh Kumal, gran profesional, servicial y atento a todas las necesidades del cliente, gracias Kamlesh por tu trabajo. Me quedaré aquí en próximos viajes a Jaipur.