ナルシサス リゾート & スパ オブフル ジェッダ(Narcissus Obhur Resort & Spa)

Made a large booking 30 plus rooms, (mix of 1 bed through to 3 bed villas) at the Narcissus Resort for F1, the resort itself needs some serious inves**ent and attention to detail and lacks operational management presence. The salesperson was extremely nonresponsive and misleading with his communication, not respecting or understanding the customers expectation. Suites all though very large and well appointed, require deep clean, from windows, chandeliers full of dirt and dust, broken doors, patio wood broken, villa pools half full of water and not cleaned. The only saving grace for our booking were 2 people, Ahmed (FO) and Iwan (HK) who appeared to be the only people who would fac the issues head on. In summary: Would I recommend the hotel, NO. Would I re book the hotel, NO. In today's world of hospitality and the many luxurious hotels available, this hotel disappoints on many levels.

Terrible stay! From the unclean room, to no or unfriendly service, no mention of my birthday, wrong bill posted on my room folio, unappetizing buffet, mosquito everywhere which kept us up all night, I could go on and on but it's no worth my time. Don't waste your money ....

Great rooms and service

Thanks Narcissus

I went there for a family holiday on the national day but sadly the experience was terrible. I found small creatures crawling all around, the furniture and the toilet was so used like it has been hundreds years. At all not recommended to any one

Everything was 7 stars, friendly staff, excellent service, clean & elegant place

Amazing