2023年に開業したFour Points by Sheraton Kampalaは、カンパラにある非常にお勧めの施設です。最寄の交通機関はMAF ウガンダ・カジャンシー飛行場で、当施設より約17km先にあります。最寄の空港はMAF ウガンダ・カジャンシー飛行場、当施設から約17kmと、便利な位置にあります。付近のエリアには、Independence Monumentやオール・セインツ大聖堂、The Living Word Assemblyなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。レビューでは、このホテルの施設はすばらしいと評判で、退屈せずにお過ごしいただけます。
ГГеннадій2024.06.14
Чудовий готель, прекрасне обслуговування, басейн з підігрівом та спортзал на верхньому поверсі - просто бомба!!!
There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)
From the security to the front desk staff and other staff at large. They were super helpful. I would say like a hive mind all up to one task and that’s to assist and make one feel at home. I don’t remember all names but the housekeeping team was super clean. Grace at the restaurant was just amazing.Definitely coming back !!!!
EEssygarciaSimply amazing! Gladys and Matthew were absolutely lovely, very friendly and helpful. The place is brand new, modern, very unique in terms of decoration and spotless clean. Spacious living room and bedroom. Totally safe and quiet at any time of the day and night, thanks to its position away from the noisy main road, but just 5 minutes walk from it, where to find everything you need… Central Kampala is less than 20 minutes trip and very well connected.
Definitely my place when back in Kampala. Thanks Gladys and Matthew for the perfect stay!
Everything was super clean. The host were very friendly and hospitable. The breakfast was amazing. …………..,,,,,,,,,.,………..We will definitely return here in the future……………… The rooftop restaurant was amazing especially at night. You can see lake Victoria from there.
ゲゲストA nice hotel located on a busy road in Kampala. Stay was worth the value of money. Very spacious and clean rooms, friendly staff, breakfast was also good. The location is near the palace of the Buganda King, a walking distance. Definitely recommended on your stay in Kampala.
SSapphirekoWe booked a one bedroom apartment. It was agreed in writing by email. On arrival on the agreed date we were told there were no one bedroom apartments available until the next day. So we were given a studio for the night. It was agreed there was no charge for that first night. The next day we went into a one bedroom apartment. It was reasonably OK but nothing in the kitchen actually worked. The cooker didn’t work. A cupboard door fell off. The oven didn’t work and so on. We were given a two ring gas hob as a temporary solution but it took up what little available space we had on the worktop. Despite being promised the cooker would be sorted the next day we were stuck with the “temporary” solution till we left. 13 days before our month was up, we asked to move to a two bedroom apartment. Staff were happy to arrange that but I was asked to pay $700 for the upgrade. I pointed out that $700 was the difference between a one bedroom and two bedroom apartment for the whole month. Surely as there were only 13 days left in our stay it would be fairer to pay, say, $350, instead of a full month’s difference of $700. This was out of the question, apparently. So, I told them we would leave at the end of the month instead of extending it to two months. We picked a two bedroom apartment with a washing machine. Big mistake. Not only did the washing machine not work but neither did both ovens nor the toaster etc. the “washing machine specialist” who came round was a 16 year old girl armed with just a screwdriver. She confirmed the washing machine was faulty - something we already knew. Next day two men came round to fix it. When we got back there was a note to say it had all been sorted. It hadn’t. It was still broken. So we complained again. The following morning, SEVEN people turned up with another washing machine. This one worked but, unfortunately the entire control panel was in Chinese with no English at all. The fridges in our original apartment and this later one had touch screen control panels but they were entirely in Chinese. I discovered they were also counterfeit LG fridges but that’s another story. We were given the temporary gas rings we had in the last apartment as the hobs didn’t work here either. So, when our month was up they were very surprised we were leaving. “What about your second month?” I was asked. Hmmm I thought I’d made it quite clear we weren’t staying when charged $700 for 13 days’ upgrade. So, nice location. But, we won’t be back any time soon.