Discover an oasis of tranquility at our premier hotel. Located in the vibrant heart of (guwahati sixmai, our luxurious rooms and suites provide a perfect blend of modern elegance and comfort. Immerse yourself in the rich local culture, with top attractions just moments away. Savor exquisite cuisine at our gourmet restaurant, unwind by the pool, or rejuvenate at our world-class spa. Our dedicated staff is committed to exceeding your expectations, ensuring a seamless and memorable stay. Whether you're here for business or leisure, your stay with us promises sophistication, convenience, and relaxation, making it a truly exceptional experience.
If I could give them -5 I would give them -5. Where to start from. It was nothing less than an ordeal staying in this hotel. We took 2 rooms one king bed and another twin bed. First of all I would like to mention that all the rooms and bathrooms in this property are differently shaped and designed making each room look bad to worse. One room is either bigger than the other or smaller than the other inspite of being same category rooms. Secondly most of the rooms have a broken bed, and you have to trust me on this as because of this reason they made me change the room almost 5 times. The last room that was allotted to me had a faulty ac and it took them almost 5 hours to again shift my room and I was sweating out in this hot humid weather in their room with and ac that doesn't work and no fan or cooler. It's about to be 2 am and I am still awake in my 6th room because the ac in my room isn't working and after complaining to them they have surrendered saying other rooms aren't in a condition to be given and no one can fix the ac hence they will provide me with a fan and a cooler. Now the scene in my room is I have a noisy fan and a cooler leaking water and my room literally flooded with water. Last but not least, I had gone for site seeing in Guwahati today and while my way back I had ordered a dish in the restaurant an hour and a half before I reached the hotel and requested them to prepare it before I reached the hotel as my 11 year old son was very hungry. I have 3 reminder calls too for the same and while I reached the hotel neither was my order ready nor did they have an excuse for not doing so... This has been my experience in this hotel in the past 2 days. I really have my sympathies with people who will still choose to stay in this hotel despite all the odds in favour of this hotel. All in all in my view this hotel is worse than even a cheap motel.
The people at the restaurant needs to be trained. it's a budget hotel. one should not keep high expectations. Especially the reception staff is not very responsive. Location is not great. Food is ok. But we need to ask every time for spoons, water etc. They serve nothing without asking. Today at 7am when we went to restaurant, the waiters were sleeping in the dining room. Further, the cook was singing very loudly. On the top of that, there was a constant noise of moving furniture from one place to another. It did stop after as no of complaints.
I recently stayed at hotel starline and, overall, had a decent experience. However, there were a couple of aspects that could certainly be improved. Firstly, the complimentary breakfast offered was quite underwhelming. The variety and quality of the food left much to be desired. The options were limited. I expected a bit more from a hotel that positions itself as a comfortable and reliable place to stay. Secondly, the service was incredibly slow, which became quite frustrating. At the restaurant staff seemed unhurried and inattentive. Simple requests took an unnecessarily long time to be addressed. While the hotel itself is clean and well-maintained, the slow service and lackluster breakfast experience are things that definitely need improvement. I hope these issues are addressed in the future for a better guest experience.