GLo Best Western Kanata Ottawa West

I expected more from Glö than I received. I chose Glö as a "treat" for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare. Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size. Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny "couch" seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved. I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing.

Not many food options for breakfast

Was not impressed will not be going back. The staff was very rude and spoke to me as if I didn't know what I was talking about.

不錯 很新的酒店似的 加拿大的酒店都很乾凈 不提供拖鞋和牙具 茶和咖啡都是隨便喝

Mattress cover had stains, needs to be changed for ALL guest. Black out curtains were great, woke up in the morning and still thought it was dark outside. Bathroom definitely needs a door or the sliding door needs to clothes tighter. Leaves a big gap that you can see in.

The rooms were clean and large enough. The hot breakfast option was the same all three days we were there but there were choices for everyone. Some staff were not friendly or courteous

Nice clean and quiet facility. Also close to Canadian Tire Centre which was our main reason for being in the city.

Nice, quiet, basic hotel. Close for grocery shopping, LCBO, restaurants only about a 5 minute drive. I would recommend this hotel.

Noisy - right next to freeway with lots of road noise at night. Turned out that a sports team was located on my floor and they played golf in the hallway - I asked to be relocated ath the front desk - they said they would call and they never did. Housekeeping hit or miss. Breakfast so so.