Great time ! Jaz & Miko at the pool are amazing at their job friendly &, happy & helpful! Joy who greeted us every night we came into the hotel has so much energy & is there to help you find what your looking for!!
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Michelle
2023年7月29日
The hotel appears grand and well
maintained but the furniture and appliances in the rooms is outdated. Our expectations were high but it felt like any mediocre hotel chain. The on
property luau was also sub-par but the price was inflated because the Ritz hosts it. It is held inside a event room rather than being outside - which is so disappointing for a "cultural/authentic experience" about the Polynesian Islands?
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james
2023年7月25日
The Ritz is located in an area that gets hit with high winds and a lot more rain than we expected. It’s also pretty remote and residential. The pool was nice. The beach was a decent walk down the hill and nicer beaches were further away.
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Bradley
2023年7月25日
Paradise. This is the most stunning location. We loved our holiday, and have now been with and without teens, it suited both. Safe, friendly, welcoming, relaxing and beautiful.
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Randy
2023年7月20日
It seem under staff when it can to the bellhops and getting room services. Several times when calling the Valet for my vehicle it went un answer, same for other things like room services, bartenders at the pool and housekeeping. One of the elevators on my wing was down so it was a hassle for everyone to use the one available and overall it just gave it a bad look. Really didn’t like that there’s no other option for parking other than valet t $50/night. Communication with concierge was not good giving the wrong info, I asked about the beach chairs and umbrellas if you can reserved it I do in how much and she said they were free and didn’t need reservations but at the beach the staff informed me I had to reserve them and that they weren’t free. For the price overall I would definitely not recommend.