タウエルン スパ ホテル ＆ テルメ(Tauern Spa Hotel & Therme)

It was so great. Loved the food but the staff at the restaurant was bit rude. Overall pleasant stay

Great service and great facility. View from the terrace was so beautiful. Breakfast and dinner was fine. Room service was a bit expensive. Burger was just €14 but the delivery fee was charged €10..

Tauern Spa is the greatest hotel where we have spent our holidays so far. even though we agreed never to return to the same place more than once, we have already been to Tauern Spa twice and plan to return here this summer. everything is at the highest level, from service, cleanliness to food. a great holiday for the whole family

This hotel is best of the best. Amazing experience we had for our Christmas holiday. Food was outstanding, delicious and beautifully served. Everything was at the high level. We enjoyed every minute in this hotel. Thanks a lot to Ervin, he was our waiter for the entire holiday. He was very professional and very friendly. Thank you Ervin. You made our stay even more beautiful. The spa was incredible. We travel a lot and we've been to many beautiful places but this spa was outstanding. Thank u to all your team Tauern Spa.

We tend to ski in Austria each year with our young Son and so generally look for a hotel with a pool for entertainment once we get back in the afternoon. When I came across the Tauern Spa my son said we had to try it and we weren't disappointed. When the coach stopped outside in the dark and we all saw the glass-sided Skyline Panorama Pool on the roof of the Hotel lit up with multicoloured lights pretty much every child was asking their parents, " Wow are we staying here?" Unfortunately it turned out that particular pool was adults only, but there are plenty of other indoor and outdoor pools to choose from in the Spa building itself (as well as a whirlpool poor, waterslide, echo chamber...) and our son wasn't disappointed. Hotel guests get early access to the facilities and whilst skiing was the priority most days, on our check-out day we made the most of this and had the whole spa virtually to ourselves for an hour. The rooms were lovely, there was a wide range of choice at breakfast and dinner and the quality of the food was excellent. The only real downside was that you are almost the last pickup on the skibus that comes from Zell am See and a few times it was completely full so we had to wait for the next one, which wasn't ideal trying to get our son to skischool.

after a year we came back to this hotel again because we love Kaprun and this hotel, I would start with a negative, last year I said that I miss, for example, waffles for breakfast, and this year, for example, choosing breakfast and dinner to eat was a little more difficult for me , I don't eat fish, I think the level of food went down a bit, but what's great about breakfast is that you can make fresh, apple, carrot; orange and I also appreciate alpro yogurts, vanilla, chocolate, caramel, I love the hotel, but the swimming pool upstairs came to me against last year, a bit colder, but what I have to praise and why we come back are the best drinks, and the bar, I like them best and have no competition in the world at hotels! great service from the bartender Andrej, who always went out of his way to help us and his drinks are worth trying. Thank you Andrej!

The hotel location and style are the best in Kapron you will not find a better than this hotel with a view and the best spa and swimming pool, I like also the breakfast menu with many choices available, but I don't like the reception system after check-in I call they for the tv remote need battery because not working they said to come to the reception to take the battery.

Overall I enjoyed my two visits of one night each and the price/performance ratio was acceptable. My experiences were: Both stays: + Smooth check-in. Very nice to get a call once the room is ready and to visit the pools before. The second time the lady at check-in did not offer this, though (and I was not called). + The free pick-up at the railway station is high class + rooms are beautiful. + breakfast is excellent + phantastic water landscape The dinner situation is dire. Unfortunately I must explain this a bit. First stay dinner: - Waiters rushing around, behaving as if in a hurry, speaking very fast. There was 20% occupancy or less and lots of waiting personell. The dinner guests were all herded in a small area. Did nobody think of improving the atmosphere by leaving every second of the (small) tables empty ? - I got a cocky (and wrong) answer when I asked which teas (infusions) are available. My question to be moved to a nicer table seemed to be an unheard-of impossibility. - No drink menu was shown and the prices are not mentioned (except the 3 or 4 drink suggestions on the menue of the day. There the white-wine-suggestion-of-the-day (＞EUR 60 per bottle) was way overpriced). - It seems to be a new policy that the buffet options are drastically reduced. Instead of, for example, main-dish-like (seafood, …) choices 3 strudel and 2 (strudel-like) quiche selections were offered, all similar to each other … - Second stay dinner - The change in food policy seems to be permanent. It simply amounts to have not any more the equivalent of a multi-course dinner, but a simple a three course dinner. In former times, I often did not order the main course from the menue because the buffet items were good and diverse main dishes. This is not possible any more, you would stay hungry. Appetizers (sweets) and deserts (sweets as well) are largely indistinguishable. The good antipasti still on the buffet can not compensate this. - Bizarre behavior of the waiter that shows the table: I came to dinner with rather short (but over the knee) trousers. He told me that was told that this is not allowed and management has told him to watch and mention this. Nevertheless he led my wife, me and my son to the table. I mentioned that my trousers are over the knee and that I did not have long ones with me. He said, very loudly, that would not matter and that he hears this all the time from the guests. That was on the way to the table, he probably intended so that all guests could hear him. The reality is that: (1) the hotel can indeed issue such a dress code if it likes. However, this was mentioned in no place, absolutely nowhere. (2) from my experience, it is unusual for a resort hotel to have such a dress code, even in very upscale resorts (as opposed to the dining venues in 5* city hotels, of course).

We went for almost a week for a ski trip but also wanted to have great time after ski. It proved a great choice to stay at Tauern. Outstanding experience, great spa. We expected the food to be good but it was excellent and the services/staff were very friendly and helpful. Nice areas within the hotel. Will definitely come back