Clean room and convenient to the train station. Air conditioner did not work and opening window did not allow for any kind of air flow.
翻訳
ホテルからの返信: Dear GuestThank you for your review and for highlighting our convenient location near the train station and the cleanliness of your room. We are sorry to hear that the air conditioning did not work properly and that opening the window did not provide enough ventilation. We sincerely apologize for the inconvenience. Your feedback is very valuable, and we will have our maintenance team inspect the air conditioning to ensure it is functioning correctly. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay.Kind regardsPetra BantleGeneral Manager
ゲスト
ビジネス ツインルーム
宿泊時期: 2025年11月
一人旅
5件の口コミ
9.5/10
素晴らしい
投稿日: 2026年2月2日
The biggest plus is the location! it’s super convenient and right next to the station, which makes it incredibly easy to get to. Perfect if you’re commuting or meeting someone nearby.
翻訳
ホテルからの返信: Dear GuestThank you so much for your kind feedback! We’re really happy to hear that you enjoyed our convenient location right next to the station. It’s great to know it made your stay and travel plans easier. We’d love to welcome you back again soon.Kind regardsPetra BantleGeneral Manager
ゲスト
ビジネス ダブルルーム
宿泊時期: 2026年4月
一人旅
2件の口コミ
8.0/10
とても良い
投稿日: 2026年7月26日
Very good location , the staff are very friendly. Breakfast buffet are very good too.
翻訳
ホテルからの返信: Dear GuestThank you very much for your great review! We are delighted that you enjoyed our convenient location, our friendly team, and our breakfast buffet. We look forward to welcoming you again soon!Best regards,Petra BantleGeneral Manager
ゲスト
ビジネス ツインルーム
宿泊時期: 2026年1月
出張
1件の口コミ
5.0/10
投稿日: 2026年2月28日
Although my room looked claan and stylish, the drain of shower room was clogged and the room ended in a flood. When I asked a hotel clark to solve the problem, a technitian was sent to my room and the drain was fixed. But when I came back to my room after working on a business taskI learned towels used for wiping the flooded floor remained and felt bad. It seemed that I should have separately asked the hotel clerk to replace the towels with new ones.
翻訳
ホテルからの返信: Dear GuestThank you for taking the time to share your feedback.We are delighted that you found your room clean and stylish. However, we sincerely apologize for the inconvenience caused by the blocked shower drain and the resulting flooding. We are pleased that our technician was able to resolve the technical issue quickly, but we regret that the subsequent service did not meet your expectations.The used towels should, of course, have been removed and replaced without you having to request this separately.We greatly appreciate your comments and hope to welcome you back again soon.Kind regardsPetra BantleGeneral Manager