Very poor service of this hotel.
I asked them to deliver bedsheet because of torn bed sheet was there.
The front guy come to the room capture the pic and left.
I called at front desk he told me housekeeping is not available now and he don’t know where is bedsheet located.
I didn’t sleep whole night.
I request to trip.com to contact them and deliver bedsheet for me. They didn’t help to me only take my time.
Totally disappointed!!
自動翻訳
jcck_
2023年12月23日
The service was really great and the hotel is convenient.
自動翻訳
ゲスト
2023年3月6日
I was with my elderly parents so I had difficulties to step up stairs to lobby and also the restaurant which is in 6th floor need to step up stairs from 5th floor otherwise fine