クラウン プラザ カンザス シティ ダウンタウン IHG ホテル(Crowne Plaza Kansas City Downtown)

The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.

Great location nice hotel. Could use a little refresh.

Good hotel

Great stay to visit family . Very comfortable, quiet and restful stay! Though we did venture out for dinner. We could have stayed within the hotel as all amenities were covered. Wonderful bar area we visited when we came back from dinner, barista coffee and a restaurant .

Heater did not work in middle of winter. Multiple people stuck outside in parking garage due to broken elevators and hire cancelling card keys on last day before they check out. Restaurant and bar could not handle crowd. 2 hours to get food.

The city view from the hotel is amazing. The bed and pillows are great. The room, hotel hallways and elevators are very dirty.

I was in town to attend a funeral and selected this location because it was close to the church. The garage was secure and the checkin staff were professional and curious. Eric who serves at the bar and the restaurant was wonderful with the service he provided. The front desk host, who was also the employee of the month was wonderdul. She provided a room away from the 200 high school theatrical students who were occupying the hotel for a conference next door. Breakfast buffet was good and hot. I would recommend this location and I would stay here again.

Pros: The location of this property is great! The check-in process was quick and easy. Justice was sweet and personable and definitely made the process seamless. The hotel, as a whole is fairly clean. Parking was easy and it’s nice it was included in my rate. Cons: Bartenders at the lobby bar were unfriendly and almost rude. I know they were busy with a lot of hotel guests so I would understand slow service but the unfriendly nature of the interaction wasn’t acceptable. Also, not having a safe in the room was surprising. I travel a lot and cannot remember the last time I stayed at a hotel property that didn’t offer a safe to store valuables.

The hotel was at the center of everything, restaurants, bars, shopping centers, etc. it was very peaceful and quiet.