ザ ウェスティン カンザス シティ アット クラウン センター(The Westin Kansas City at Crown Center)

不推薦，到店後説沒房，強行按排自行走到其他酒店喜來登。明顯差價攜程不退。攜程及酒店方均惡劣。

I had the worst experience with one of staff names Joe. I felt I was racially profiled against. I just would never stay here again

The Westin is outstanding. Room was spacious and the view excellent. The food in the lobby bar/restaurant was very good. I was not there long enough to enjoy the pool/sauna, but maybe next time. I will definitely book here again.

Very accommodating! Valet parking was the way to go. Easy access to Union Station and Crown Center. Loved the little courtesy touches in the room - lavendar roller oil on the night stand, amazing selection of cosmetics, Starbucks coffee/tea. Didnt try room service but the menu looked superb.

The people are super friendly and helpful. Beds are very comfortable. We even had a Pelaton in our room. The only negative was multiple requests for a non feathered pillow.

The Hotel and stay was nice, but for $250.00 per night, you could at least have internet in the rooms. Even a $80.00 a night cheap hotel has internet.

Good location, comfortable bed. For the money pay to stay there, the elevators are ridiculously slow. We used the stairs because the wait was just way too long.

Great location, right next to tram, spacious rooms, very clean, great ambience, and decent price for downtown.

I was upset when at check-in even though I had booked well in advance a room with a king sized bed they informed me none were available. Instead I was downgraded to a room with two double beds that were extremely uncomfortable. For the amount of money I spend for this room, there was no mention of a discounted rate, or anything offered to accommodate this inconvenience. The staffing and seating at the restaurant/bar were inadequate for the amount of people in the area. We were unable to find a seat at anytime during the stay.