ズムルト パラス ホテル(Zumrut Palas Hotel)

服務衞生都非常滿意，家庭友好，會回訂。

I had a perfect stay here! All the staff is very helpful and friendly(Mr Osman welcomed my son with baloons and candies at reception :) ), the rooms are very clean and spatious and the most important advantage is the location - just across the ski center. Extremly useful if travelling with small children.

People were very nice and helpful, but, walls are paper thin, water in shower was not very hot and very low flow, sink faucet had a tiny crack and sprayed a fine jet out the side.. Otherwise, a nice place for the price! It was off-season and very few people at the ski area by April 8.. probably a better experience when things are busier..

We had a rechargeable ski holiday in Erciyes resort staying at Zumrut Palace Hotel for a week, from Jan 01 till Jan 07 2023. The hotel is warm, clean, and very close to the cabin - just across the road. The staff is very hospitable and ready to help. They manage a ski and snowboard rental and shop, too. So, you can get fully equipped for the slopes. The food ( we got half board - breakfast and dinner) is amazing - all traditional turkish dishes. We deffinitely recommenr the hotel and the Erciyes resort in Turkey. And generally we recommend Turkey for holiday and travel all seasons.

Very clean, great service and great food. Stayed for one night 19/4/2022 just to visit local area and get a days skiing in. Whilst the skiing was limited (end of season) the hotel was great. Staff couldn't do enough to accommodate. Would definitely stay again.

The moment we arrived we felt welcome. Staff is very friendly and helpful. Food is delicious, definitely one of the best dinners in the area. The view straight out the front door is to the mountains, cable car is accessible in the summer to a certain height. The rooms was very clean and fresh, a nice fragnance hits you as soon as you enter, and the shower is great too. The floors are accesible by elevator which helps a lot with carrying luggages. Wifi has a good signal and works perfect all around the building. For all the above, and all the friendly people weve met, we would definitely come again

Despite the fact that in June Erciyes is not full of people, this hotel was working perfectly. Very helpfull staff ready to assist with a bit unusual requests coming from our big family.

Ten points!

Çok güzel ailecek beğendiğimiz bi otel tavsiyeleri ve yardımları için personele teşekkürler. Piste yakın olması ve alkolsüz bir tesis olması bizim seçme sebebimizdi yemekleri de lezzetliydi personel güler yüzlü ve yardım sever herkese tavsiye ederim