We've stayed at this hotel many times over the years. We live in eastern Iowa and travel frequently to and from Denver. This location is a good half-way point. Previously, we've had good experiences here. However, our stay on Jan 6th/7th of this year was not acceptable. People stay in hotels to get some rest. We arrived at 2:30 am. I requested a late checkout so we could get some sleep. The check-in clerk approved a 1:00 pm checkout. I watched him make a note about it. The ”Do Not Disturb” sign was placed on our door when we entered. It remained there until we left. The maid woke us up at 8:15. She later knocked on our door THREE MORE TIMES for a total of four times while we were trying to sleep. We showed her the Do Not Disturb sign to no effect. She didn't speak English and obviously couldn't read English. I suspect she had never been in a hotel before and had no idea the purpose of the sign. The head housekeeper wasn't helpful at all. When we left, I requested a call from the hotel manager, Lori, but one never came. I don't blame the young maid. It's obvious she hadn't been trained or adequately supervised. If this is way this hotel is managed, what else is going on? My advice is to avoid this place.
I must admit, it's probably been 20 years since I've stayed at a Motel 6. I don't know if this is a fluke or the norm these days, but it was a great stay. The room was small but clean and comfortable. Nice TV, fridge, bathroom, bed...at a great price. I would not hesitate to stay here again. The front desk guy was very nice, and the lobby and hallway were nice and clean. No breakfast, but for what you save, you can buy a good breakfast instead of the typical mediocre motel breakfast. Good job, Kearney Motel 6!
Enjoyed the stay. I'll stay there again next time.
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4.5/5
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We had great customer service while checking. Very patient with me. The room was clean and the beds very comfortable. The breakfast was hot. I really liked the dispenser for the yogurt and the cereal choices. The orange was also very tasty and the coffee hot!
We booked this hotel because we were coming for a family reunion. Our family had booked these rooms for a cheap price. However, I wish we would have stashed a little extra away and stayed somewhere else. It did what it was suppose to, it gave us a place to sleep. However, I have spent at least $30 less at a hotel that provided more. Or at least in a better state. The issues started when we first walked through the door. We tried to check in early and we only got attitude from the front desk person. There was no compromising. When we were finally able to check in they almost weren't able to find our reservation. I had called earlier in the week because I had not gotten a confirmation email and they told me it was under one name, then when I checked in it was under a different name. Once we were in our room, my son was looking around because one time he found a baseball and was excited to keep it, he found a shriveled up old piece of fruit under the bed. I took it down to the front desk and all they could say was ”Eww that is gross. I'm sorry.” We didn't spend much time in our room. The bed was ok but it was moved with the slightest of touch. The breakfast was a joke the next morning. You get what you pay for rings truer here then ever. The elevator scared me to ride. It always felt like it was going to fall off the cords. I would not recommend staying here if you want something more than a cot to sleep on.