ハンプトン イン & スイーツ ケラー タウン センター(Hampton Inn & Suites by Hilton Keller Town Center)

We were in town for a dive meet, originally across the street but moved about 10 minutes down the street. The hotel was still a great location. There was plenty of dining within walking distance and even a movie theater. Much more was in an easy drive. The area felt super safe. Staff was friendly and super accommodating. We were able to get both an early checkin and late check out. Granted, it was only an hour each way, but still beyond helpful for us. Breakfast was ok. Typical hote breakfast. And even with hundreds of kids around, everything was quiet and respectful. Completely opposite of my experiences when staying at other hotels that have youth groups staying. I credit not only the families, but the staff for controlling it. Often at other hotels when kids are out of control staff is just ignoring bad behavior. Not here

Receptionist was away for 10 minutes on arrival and never bothered apologizing. She went on to be rude and inconsiderate. Not a great receptionist

We booked this hotel because we had a birthday party. When i booked the room and conference room, i was told the pool was open and no renovation were going on the day of the party the lady at the desk informed us that the pool had been closed for 3months. Very disappointed in this hilton.

Staff is very friendly and proactive. Unfortunately we faced an issue with the room key that was not fixed as expected. Our luggage was kept alone in our room, unlocked, without any supervision during the whole day and when we came back to the hotel late at night we had to move everything to a new room without any support and we still had to wait for the new room to be defined. I was not expecting it at all. The lady at the front desk apologized and said it was not her fault, but as a team, the processes should be revised to increase the efficiency. Linen are super clean and comfortable, I would recommend the hotel for family or business trips.

Good location, excellent costumer service and walking distance to dining and shopping.

This was our second stay at this Hampton Inn and we were delighted...again! The staff is very friendly, the rooms were clean and comfortable and the amenities were everything we needed.

very clean and secure facility. very friendly and courteous staff. surrounding communities were keep clean. we thank you for your services.

We've stayed here before and it's very pleasant, the room is spacious, comfortable, well designed.

The hotel was clean. The room was clean and big enough. Breakfast was good. I would stay here again