旅先の様々な魅力を発見したいお客様に、Super 8 by Wyndham Kelowna BCは最適です。Super 8 by Wyndham Kelowna BCは、ビジネスでもレジャーでも、ケロウナでの快適な滞在をご提供いたします。当施設はケロウナ国際空港から約9kmの距離と、非常に便利な場所にあります。付近にはミッション・クリーク・リージョナル・パークやスカンディア・ゴルフ & ゲームズ、XPERIENCE Kelowna - Exit Escape Room & VRなどがあり、ケロウナの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ケロウナの当施設には、駐車場が併設されており、非常に便利です。
ゲゲスト2023.01.31
I stayed at the Kelowna Super 8 for a longer term stay as we have just moved to Canada. My stay was pleasant and the beds were comfortable but I wasn't overly impressed with the property or some of the policies that I faced during my stay. The rooms were VERY dated and although they were clean, the property is definitely in need of an upgrade. The state of the property unfortunately is not the reason for my poor rating. When I checked in, my experience started poorly as I was told that instead of the typical $200 room deposit, the property was going to charge me $500 instead because I was going to stay there longer term (10 days) - 1st negative Then I was told that if I wanted to change my linens, I would PERSONALLY have to ***** my bed and bring the towels and linens to the front desk where I would then need to collect new linens and MAKE MY OWN bed. For the cost of my stay this is unacceptable! - 2nd Huge Negative I fully understand that it is important to minimize contact in order to protect your staff from exposure to COVID but, there are other ways to manage this in a property of your size! I offered to let the front desk know when I was going to be away from my room during the day (I have just started a new job with Interior Health with BC Cancer.) but was told that if I wanted my room cleaned while I was staying onsite I would need to pack up and move to a new room. - 3rd negative As I mentioned, I have just arrived from Australia to start a new job and had 3 bags with me while waiting for our temporary accommodation to become available in October. Moving rooms was not only a huge inconvenience but completely unacceptable given that I was staying for a long term in the hotel. Lastly, I was charged up front for my entire 10-day stay. While this in and of itself is not a massive issue, I have travelled globally and have NEVER been charged for a 10-day hotel stay until the end of my visit. I was made to feel like a degenerate instead of a valued patron as I was told the billing was made in case I didn't pay my bill at the end of my stay??? Your team, along with all other hotels in my booking experience took a copy of my credit card and identification when I checked in, additionally, you have my address, phone number and email contact information from my reservation. How is it that I am purportedly not meant to pay for my stay if you have these personal details on file? Again, my complaint about this is based more on principle...
The Microtel is fine if you don't plan to spend any time at all in your hotel. The rooms are cramped and very expensive when you realize you can't really spend any time there at all and you are spending close to $300 for a bed.もしそれだけ必要ななら、それはあなたのための場所です。荷物のスペースがあまりないので、とても軽いです。あなたの部屋が建物の正面にあるなら、道路の騒音をたくさん備えてください。しかし、ホテルは市内にかなり立地しているので、ダウンタウン、バーノン、ワイナリー、またはビーチに着くのはかなり簡単です。