I stay here once or twice a year when I come to visit family, and usually, it's great. It's an older property and needs a refresh, but it's still (was) my favorite place to stay. This time tho, I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock Pillows are so soft, if you like a harder pillow be sure to bring one. One of our nights, there was a ton of kids outside running and hollering in the front of the property. Had to call down to the front desk and even then, it took over 45 mins before it stopped. Take my advice and get a room on the backside of the property. Breakfast no longer included, very disappointed. I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the extra ducks from the staff made me feel better
The Microtel is fine if you don't plan to spend any time at all in your hotel. The rooms are cramped and very expensive when you realize you can't really spend any time there at all and you are spending close to $300 for a bed.もしそれだけ必要ななら、それはあなたのための場所です。荷物のスペースがあまりないので、とても軽いです。あなたの部屋が建物の正面にあるなら、道路の騒音をたくさん備えてください。しかし、ホテルは市内にかなり立地しているので、ダウンタウン、バーノン、ワイナリー、またはビーチに着くのはかなり簡単です。
慌しい一日の終わりには、デルタ・ホテルズ・グランド・オカナガン・リゾートでおくつろぎください。デルタ・ホテルズ・グランド・オカナガン・リゾートは、ケロウナの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からケロウナ国際空港まで約15kmです。最寄の空港はケロウナ国際空港、当施設から約15kmの距離です。Splash BC Water Parks (Kelowna Wibit)やウォーターフロントパーク、ケロウナ・ダウンタウン・ライブラリー | ORL ブランチなど、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ケロウナの当施設提供の駐車場をご利用いただけます。
TownePlace Suites West Kelownaは2021年に開業、ウェストケロウナに滞在するお客様にお勧めです。当施設からケロウナ国際空港まで約26kmです。最寄の空港はケロウナ国際空港、当施設から約26kmで、空港ご利用のお客様にお勧めです。付近のエリアは、Pine Stadium Ball Parkやメモリアル・パーク、Mission Hill Family Estate Wineryなど、観光名所が豊富なことで有名です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ウェストケロウナの当施設には、併設の駐車場があります。このホテルのサービスレベルは高いと評判です。
ゲゲスト2023.02.27
私は12月にTownePlaceホテルに滞在し、1月に再び滞在しました。私の最初の訪問は良かったが、残念ながら私たちのテレビは機能していなかった。私たちがオンにしたときは本当に遅かったので、彼らはそれを修正できませんでした。しかし、彼らは親切に試してみて、2番目の部屋を提供しましたが、私たちは拒否しました。私たちはまだホテルが大好きで、二度目のチャンスを与えたかった。長男の脳には腫瘍があり、出てくる必要があります。したがって、私たちの訪問はストレスがかかります。私は事前に電子メールを送り、彼らが私たちが到着したときにテレビが機能しているかどうか尋ねました。チェックイン時に、アップグレードされた部屋に暖かい歓迎を受けました。ウェルカムバッグにはカードが付いていて、テレビに「こんにちはクリスティン」とプログラムさえしました。これはとても素敵なタッチでした!!!このホテルは、カスタマーサービスの重要性を知っています。レジャー、ビジネス、医療上の理由でウェストケローナにいる場合は、The TownePlace Suites by Marriottを強くお勧めします。
ゲゲスト以前にここに滞在し(Kelowna Inn & Suitesとして知られていた頃)、名前が今何であるかに変わった後、再びここに滞在するために戻ってきました。以前に泊まった部屋を愛し、同じ部屋に滞在したいと思いました。フロントスタッフは、数年前にほぼ確実に泊まった部屋を作るのに十分素敵でした。部屋はもはやジャグジーがないので改装されたようです。ジャグジーがないので、大きな部屋が部屋の家具にもかかわらずもっと広々と見えました。家具の外では、私たちが嫌いなのは円卓です。それは脆弱でやや不安定でした。朝食の時間期間(6am–10am)は、特に早朝に出発したい方にとても役に立ちました。シリアル、パン、ベーグル、マフィン、ゆで卵、バター、チーズ、蜂蜜、ジャム/ゼリーの様々なセルフサービスの朝食が提供されました。朝食が好きでした。このホテルはお金に良い価値を提供し、私たちはここで再び滞在を楽しんだ!
ゲゲストVery clean room, great staff, and excellent location for enjoying downtown. Indoor pool and hot tub were a nice break. The room had a mini fridge (for drinks and leftovers) and a microwave and single cup coffee maker (ask for extra coffee pouches). One side faces the main road through town and might be a little loud for some folks, the other side is on the alley (still a decent view). some rooms face the lake and the park. Parking cost $15 per night but is handy and fairly secure.
ゲゲストI stayed at the Kelowna Super 8 for a longer term stay as we have just moved to Canada. My stay was pleasant and the beds were comfortable but I wasn't overly impressed with the property or some of the policies that I faced during my stay. The rooms were VERY dated and although they were clean, the property is definitely in need of an upgrade. The state of the property unfortunately is not the reason for my poor rating. When I checked in, my experience started poorly as I was told that instead of the typical $200 room deposit, the property was going to charge me $500 instead because I was going to stay there longer term (10 days) - 1st negative Then I was told that if I wanted to change my linens, I would PERSONALLY have to ***** my bed and bring the towels and linens to the front desk where I would then need to collect new linens and MAKE MY OWN bed. For the cost of my stay this is unacceptable! - 2nd Huge Negative I fully understand that it is important to minimize contact in order to protect your staff from exposure to COVID but, there are other ways to manage this in a property of your size! I offered to let the front desk know when I was going to be away from my room during the day (I have just started a new job with Interior Health with BC Cancer.) but was told that if I wanted my room cleaned while I was staying onsite I would need to pack up and move to a new room. - 3rd negative As I mentioned, I have just arrived from Australia to start a new job and had 3 bags with me while waiting for our temporary accommodation to become available in October. Moving rooms was not only a huge inconvenience but completely unacceptable given that I was staying for a long term in the hotel. Lastly, I was charged up front for my entire 10-day stay. While this in and of itself is not a massive issue, I have travelled globally and have NEVER been charged for a 10-day hotel stay until the end of my visit. I was made to feel like a degenerate instead of a valued patron as I was told the billing was made in case I didn't pay my bill at the end of my stay??? Your team, along with all other hotels in my booking experience took a copy of my credit card and identification when I checked in, additionally, you have my address, phone number and email contact information from my reservation. How is it that I am purportedly not meant to pay for my stay if you have these personal details on file? Again, my complaint about this is based more on principle...
ゲゲストI was pleased to see my room. very clean and comfortable bed. newly renoed they have kitchenette units as well. great location. my vehicle has some battery issue and the staff helped me out in replacing the battery. will definitely stay here again.