以前にここに滞在し(Kelowna Inn & Suitesとして知られていた頃)、名前が今何であるかに変わった後、再びここに滞在するために戻ってきました。以前に泊まった部屋を愛し、同じ部屋に滞在したいと思いました。フロントスタッフは、数年前にほぼ確実に泊まった部屋を作るのに十分素敵でした。部屋はもはやジャグジーがないので改装されたようです。ジャグジーがないので、大きな部屋が部屋の家具にもかかわらずもっと広々と見えました。家具の外では、私たちが嫌いなのは円卓です。それは脆弱でやや不安定でした。朝食の時間期間(6am–10am)は、特に早朝に出発したい方にとても役に立ちました。シリアル、パン、ベーグル、マフィン、ゆで卵、バター、チーズ、蜂蜜、ジャム/ゼリーの様々なセルフサービスの朝食が提供されました。朝食が好きでした。このホテルはお金に良い価値を提供し、私たちはここで再び滞在を楽しんだ!
旅先の様々な魅力を発見したいお客様に、デルタ・ホテルズ・グランド・オカナガン・リゾートは最適です。デルタ・ホテルズ・グランド・オカナガン・リゾートは、ケロウナでも指折りの素晴らしい宿泊施設の内の一つです。ケロウナ国際空港から当施設まで、約15kmです。最寄の空港はケロウナ国際空港、当施設から約15kmで、空港ご利用のお客様にお勧めです。有名な観光名所のSplash BC Water Parks (Kelowna Wibit)やOkanagan Wine and Orchard Museum、ウォーターフロントパークまで、徒歩でお出かけいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ケロウナの当施設には、併設の駐車場があります。
旅先の様々な魅力を発見したいお客様に、Super 8 by Wyndham Kelowna BCは最適です。Super 8 by Wyndham Kelowna BCは、ケロウナでも指折りの素晴らしい宿泊施設の内の一つです。当施設はケロウナ国際空港から8kmです。付近には、EXIT Kelowna Escape GamesやKelowna Christian Center、Rutland Seventh-day Adventist Churchなど、ケロウナの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ケロウナの当施設には、駐車場が併設されています。
ゲゲスト2023.01.31
I stayed at the Kelowna Super 8 for a longer term stay as we have just moved to Canada. My stay was pleasant and the beds were comfortable but I wasn't overly impressed with the property or some of the policies that I faced during my stay. The rooms were VERY dated and although they were clean, the property is definitely in need of an upgrade. The state of the property unfortunately is not the reason for my poor rating. When I checked in, my experience started poorly as I was told that instead of the typical $200 room deposit, the property was going to charge me $500 instead because I was going to stay there longer term (10 days) - 1st negative Then I was told that if I wanted to change my linens, I would PERSONALLY have to ***** my bed and bring the towels and linens to the front desk where I would then need to collect new linens and MAKE MY OWN bed. For the cost of my stay this is unacceptable! - 2nd Huge Negative I fully understand that it is important to minimize contact in order to protect your staff from exposure to COVID but, there are other ways to manage this in a property of your size! I offered to let the front desk know when I was going to be away from my room during the day (I have just started a new job with Interior Health with BC Cancer.) but was told that if I wanted my room cleaned while I was staying onsite I would need to pack up and move to a new room. - 3rd negative As I mentioned, I have just arrived from Australia to start a new job and had 3 bags with me while waiting for our temporary accommodation to become available in October. Moving rooms was not only a huge inconvenience but completely unacceptable given that I was staying for a long term in the hotel. Lastly, I was charged up front for my entire 10-day stay. While this in and of itself is not a massive issue, I have travelled globally and have NEVER been charged for a 10-day hotel stay until the end of my visit. I was made to feel like a degenerate instead of a valued patron as I was told the billing was made in case I didn't pay my bill at the end of my stay??? Your team, along with all other hotels in my booking experience took a copy of my credit card and identification when I checked in, additionally, you have my address, phone number and email contact information from my reservation. How is it that I am purportedly not meant to pay for my stay if you have these personal details on file? Again, my complaint about this is based more on principle...
I stay here once or twice a year when I come to visit family, and usually, it's great. It's an older property and needs a refresh, but it's still (was) my favorite place to stay. This time tho, I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock Pillows are so soft, if you like a harder pillow be sure to bring one. One of our nights, there was a ton of kids outside running and hollering in the front of the property. Had to call down to the front desk and even then, it took over 45 mins before it stopped. Take my advice and get a room on the backside of the property. Breakfast no longer included, very disappointed. I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the extra ducks from the staff made me feel better