フルット マウンテン リゾート(Frutt Mountain Resort)

Arrogant, superficial service. Disasterous dinner at Tischli restaurant.

Spend the Easter holidays with friends at the wonderful resort. Despite the bad wind we had a great time. The team members were attentive and simply wonderful. Food was tasty and well presented. Rooms well kept and cleaned in a timely manner.

Really great spot for families. Great services and food! Very modern and comfortable. I highly recommend this for a weekend or a week. Just note, the number of ski slopes are limited. If you are an experienced skier you might find it limiting. Try the sledging run and the other activities from the hotel

Great and clean room, nice spa, but super disappointed by both restaurants. Upon arrival, reception recommended me to book a table. I was a bit surprised as I was solo and it was far from high season, but ok. They told me that the restaurant I wanted to book was full at 7:00pm, so I choosed 7:30. Was then quite surprised to arrive at 7:30 and find an almost empty restaurant (3 tables only with 2-3 guests each were occupied). The day after, as I was not sure when I'll be ready for dinner, I decided not to book. I showed up at 8:00 pm in the other restaurant. Was quite optimistic as it seemed there were as few people as the day before in the other restaurant. But then, the guy in charge told me they were fully booked and I had to come back half an hour later. After looking at the tables, I looked at him repeating "you are fully booked" and he said yes. So I left and end up eating small things I had in my room. I am not sure if it was pure sexism, as I am a woman and alone, but definitely not the expected level from Kempiski. Will never return again.

Awesome views, super friendly and professional staff. Food on the hotels restaurant was really good

Pros: -Scenic location amidst the great mountains and near a remote village -Friendly staff proficient in English Impressive amenities, including a pool, spa, and restaurant -Exceptional dog-friendly policies -Breathtaking views of the mountains and lake -Overall cleanliness and quiet atmosphere Cons: -Inefficient check-in after 6 PM process with only one staff member for two buildings -Arriving late (around 6 pm), we had to request a room change and building transfer; otherwise, we were considering leaving the hotel altogether due to initial dissatisfaction. -Two distinct buildings, with a significant difference in quality -Rooms in the other building do not offer value for money -Misleading description on **********; it doesn't mention the building disparities -A lot of rooms in the other building have poor views (facing a wall) -Rooms in the other building are not well-equipped and organized -Construction site in front of the reception of the other building can be confusing and off-putting

In General the resort is good for kids and there’s plenty to do there. Out trip was marred by an extremely rude waitress who obviously didn’t want to serve us after coming back from a hike because it was too close to closing time of 14.30. We arrived at 13.50 to get some food for my daughter. This basically ruined our stay. If a hotels prerogative is to employ these kind of people then the whole hotel management needs to be held accountable. We paid a lot of money to stay here and unfortunately one rude and disrespectful member of staff painted a picture that tarnished the trip. Most of the hotel staff were kind and helpful but one rotten egg basically means I will not return.

We arrived at the hotel on 22.02.2023, on my birthday with my wife. Upon arrival, the entire staff greeted us with a big smile and wished us a happy birthday. In the evening we had booked dinner at the Titschli restaurant, where we ate an excellent meal, which will remain unforgettable. We would like to congratulate the chef and his team for the excellent work they do as well as the service which was very kind.

There are probably not so many hotels, where you cannot actually go by car in the winter and you need to use cable car to reach the resort, your bags included. But, worth mentioning, that everything was super-smooth. All the logistics, no queues, the whole process was very vast and interesting. The place where hotel is, simply beautiful. Great for hiking, skiing, walking, whatever you want. Hotel is very good, even connected with the underground tunnel, with the lodge, where is kids club, another wellness center, more restaurants etc. I liked it even despite the fact, that when full occupancy, the wellness area is pretty small and feels crowded. Also would be good if there is an outdoor pool. Looking at the mountain being outside would be much better, then be behind the glass. Rooms very nice, spacious. I enjoyed the stay. Price tag is quite high, but you get good experience for that.