It’s too far out from the main area although there’s a shuttle into town. All our clothes smelt damp after just 4 days of being there. The room felt very damp the bed especially. Pool is ok but I’m sure you’d struggle to get a sun bed in high season. The beach is nice across the street but the sunbeds are rentable from a company $$$
Hotel com quartos confortáveis e limpos e instalações limpas e bom café.
Tive um sério problema no ckeck in, pois minha reserva era para 5 pessoas, incluindo uma criança de 10 anos, e a atendente disse que os quartos para essa confirguração não estavam disponíveis e que a única solução seria alugar um novo quarto. Apesar de nao concordar Assim fiz para não gerar conflitos no passeio e pensando em resolver com a Trip posteriormente esta situação mas ao entrar no primeiro quarto percebi que poderia suportar minha família e retornei á recepção mas com outra atendente, pois já havia sido trocado o turno, solicitando o cancelamento do segundo quarto, o qual foi atendido pela atendente, que me informou que não haveria nenhuma cobrança extra e que o cancelamento havia sido realizado.
Ao efetuar o check out, a mesma atendente que fez o ckeck in estava novamente a serviço e me cobrou novamente pelo segundo quarto dizendo que ele havia sido separado para mim e que obrigatoriamente eu teria que arcar com os custos.
Somente após muita resistência e contestação minha esta atendente concordou que não havia débito pelo segundo quarto autorizou o check out. Vale informar também que não foi uma pessoa simpatica e gentil, porém até o momento este débito ainda está sendo cobrado no meu cartão de crédito e solicito o estorno desta cobrança.
550028121This place is very well located (5 blocks off the main drag Duval Street), has a lovely pool and patio area, and the staff is friendly and helpful. Right across the street is a stop for the Duval Loop Shuttle that goes around the Old Town area. But... We booked Eden House for 6 nights. For $360 a night one would expect some normal room amenities like a bathroom, a closet or armoire, maybe a chest of drawers, a bedside lamp. My room was completely devoid of any of these amenities, although it did have a mini-fridge and a microwave. There was a sink in the middle of the room, a toilet in a separate little room and a shower stall; the walls were bare. It was impossible to unpack as there was no place to put anything. No bedside lamp (one was eventually found by the second day). And the foot of the bed was about 15 inches from the wall so one had to scoot sideways to get around it. In Europe this would be a 1-star hotel room costing $60/night. There was absolutely no resemblance to the pictures on the website. One of my friends rooms was similar, my other friend had a larger room with a bathroom and a rack with hangers for clothes. We all paid the same price for the rooms. And so, I would caution folks to find out exactly what their room would be like - I was in room 109 and my friend was in the similar 107. I would stay there again but not in these rooms.
YYASSINE51Hôtel bien situé pas loin de Duval street hôtel calme. Par contre ma chambre 413 est toute petite 15m2 les rideaux sont cassé à voir pour réparer