スプリットロックリゾート(Split Rock Resort)

Black mold, nothing open, water park closed, indoor pool closed and hot tub, outdoor pool full of pine needles and super far from resort rooms, bowling ping pong and shuffle board all closed at 9 pm as well as the bar so there was absolutely nothing to do for older teens or adults at the resort after 9. All the restaurants were closed except for 1. The rooms are run down the appliances didn’t work, the tvs ran off Internet that kept dropping, staff was not friendly or helpful in any way. My son left his sunglasses and hat in the one rec room when it closed and went down the next day to get them and they were gone. Security was no help at finding them considering the room was not open to public yet. Not to mention our floor had no security door and they were left hanging open for any and all animals to come on it! It was the worst resort we have ever stayed at! Would never recommend and would have given it no stars if that were an option. DO NOT WASTE YOUR MONEY!

酒店服務不錯，但是房間真的一樣難盡，房間不小但是沒有窗子像關緊閉一樣，空調調不了，帶着孩子定了兩個床的結果衹有一個床，人家説客廳有兩個沙發床可以睡，非常的熱，住了一晚像是烘培了一晚一樣難熬，第二天起來嘴皮全爛了. 酒店設施非常陳舊. 水上樂園是單獨付費.

酒店環境有點老舊了 但是周邊環境很好 總體還是推薦的

The resort had booked its pool, water park and bowling for a private event without informing other guests staying at the hotel. We planned to use our water park passes but couldn’t because of the event. Also, the building we stayed at had a group of people holding a large event in it which took over the whole dining hall and common area, making it hard to enter in and out of the building or even stand in the balcony next to our suite. This should be conveyed to the other guests so they have an option to leave since we left the city looking for quiet but didn’t find any. Overall a rather disappointing experience.

Room wasn’t ready til after 6:30 pm. They put 2 towels in the room for 4 people. Room wasn’t clean. Stains on sofa. No extra linens for sofa bed. Nothing to wash dishes with in the kitchen. No garbage can in the kitchen. No extra toilet paper. Fireplace didn’t work.

Front desc receptionist need to be more professional. Bathrooms are old, no trash cans, no soap overal all resorts need improvement.

Our room was impossible to find. There were no signs to direct you. Once we were in our room the TV. Had no sound. When they checked they stated nothing they could do about it. We arrived after dark so we did not see until the morning the parking area was surrounded by trash and pallets. There was no trash can in our room.

Had a great time will come back again great location with other business. But if yall can dont deactivate the wrist band to yall other properties until at least 1030a alot of people got lock out there rooms at 9a and yhey were out side Cold

When I booked the property it was with the assumption we would be at the main property in Town Center with the water park. But we were placed in the Lodge abt a mile away. Outdated facility with no personnel at check in desk. Housekeeping personnel were there during daytime hours but not sure if any staff were on duty at night. It was poor value for the money. No support whatsoever at the Lodge. No one to advise how to get to the rooms. The facility has stairways only with no logic as to what floors the rooms were located and with no elevators or carts to haul baggage. From the lobby it was up a set of stairs, them down two flights at a stairwell with no signage to state which rooms were where. Parking across the road. Low quality facility. Will never book there again.