ホリデイ イン エクスプレス アンド スイーツ キンボール IHG ホテル(Holiday Inn Express & Suites Kimball)

Check in was friendly and efficient. Room clean. Area/neighborhood -appears safe with several food optio s

Front desk staff was super helpful. Rooms we're updated/ new . Breakfast was nice/ clean eating area.

The man at the front desk was terse but he warmed up. Good breakfast, neatky kept up. Beds good. Just looked like the whole place needed a refresh. Too expensive for what it is

Room that was book in advance, was put next to elevator. Noisy all night.

We had a wonderful stay. The rooms were very clean and staff helpful. We enjoyed the pool and other ammenities.

Rooms have plenty of space and are clean. Shower is nice. Staff friendly and helpful. Area is beautiful. Close to Lookout Mountain.

The toilet paper roll was not changed from the stay prior. It had about a 3rd of a roll yet. I’ve used public restrooms so it’s not a huge deal but just kinda seems like they didn’t clean well if they do that. Also sliding shower door wouldn’t stay closed. Good enough. Not great tho

We were able to get an early check in which was very important to our group. The front desk helped in every step to ensure a smooth check in.

First off, we have come to trust Holiday Inn Express hotels for their consistency of quality and amenities. Always someone at the front desk who is efficient with check in and helpful. Always a fairly fresh room - in terms of modernity - many very recently remodeled or updated - never foul old carpet or bad smells. Always a pool many times a hot tub. Always a breakfast that satisfies many diet types. This property was the only one that I've stayed at in the last 2 years that did not have a hot tub. A little bummed. The room had some kind of sticky stuff on the tile part of the floor and that made us not really trust the cleanliness of the carpet. The AC unit was as loud as a freight train and the room temp overnight did not stay constant, it went from too warm to too cold like a yo yo. Did not sleep well. And that is basically what you're there to do when staying at a place like this on a long road trip. We also wanted a King bed, but we got 2 queens. Not the end of the world.