キンストンのThe Pit Stopホテル

最近の南への旅行で一晩早くグリーンビルに止まりました。このコートヤードはアップグレードの過程であり、新しく改装された部屋を受け取ることができて幸運でした!新しくアップグレードされたコートヤードルームで期待できるすべて。共有エリアもアップグレードされました。プールやジムなどのものは進行中であるように見えますので、COVID後の制限は準備ができています。道路上の9時間後、私たちは疲れて空腹で、ビストロでの迅速な健康的な夕食のオプションを高く評価しました。直近の地域の他の夕食のオプションはファーストフードだけだったので、ビストロの新鮮な緑は素敵でした。その場に当たった朝コーヒーとオートミールもつかみました。特にビストロのスタッフはとてもフレンドリーでした!みんなマスクを着て、手の消毒剤がたくさんあり、ホテルを通って拭き取りました。再びここに滞在することを躊躇しません、そして彼らのフルレノが完成し、私たちの後ろにCOVIDが完成したときに推測しています。これらの試行錯誤の時代にできるだけ快適に滞在してくれてありがとう!

一般的にはいつも良いホテルでした。部屋のハウスキーピングは良かったし、レセプションのスタッフはフレンドリーで親切でした。しかし、私は3つの点で本当にがっかりしました:(1)ランドリーなし、ホリデーインに隣に送られて自分で服を洗いました!(2) 新鮮な朝食がなく、ビュッフェが貧弱で、一度だけ試してみて、他の日はワッフルハウスに行きました (3) 座席エリアやレセプション近くの壁を走る大きなゴキブリを見るのは不快でした。それは私たち全員を部屋のことについて緊張させました-それで、他の夜は他のレストランやバーに行きました。来月の訪問で、私はしぶしぶ別のホテルを試してみなければならず、私の会社で働くゲストに適したホテルを見つけようとします。

July 1 I went to check in . I had two reservations. I arrive at 3 pm . The front desk lady said that only one of my rooms were ready and the housekeepers were still cleaning the other rooms . I told her that’s fine I’ll just come back . Came back at 6:30 and she said that my other room still was not ready and there were 12 people in front of me that still didn’t have a room 🤦🏾‍♀️ At this point I’m confused . So the lady at the front desk said she needed to call her manger because of the situation that was going on with the housekeepers . So I stood there just waiting patiently. I waited for like 15 minutes until I just left because it was terrible. The lobby was packed with a group of people who didn’t have a room and at that point I got irritated. I called back up there maybe 2 hours later still NO ROOM WAS READY . Then the lady at the front desk told me the room that was ready for me they had to put out of service because a guest said it smelled like ********* , so now I’m really confused because she basically gave my room away that was ready . I told her just cancel the reservation. FIRST BY IT BEEN A HOLIDAY WEEKEND , SHE SHOULD OF NEVER BEEN ON SECOND SHIFT ALONE . (She worked great under pressure) THE LOBBY WAS LOADED WITH PPL JUST WAITING AND COMPLAINING . SECOND THEY NEED MORE HOUSEKEEPERS. IF YOU KNEW YOU HAD ONLY 3 HOUSEKEEPERS THAT DAY MANAGEMENT SHOULD OF BEEN THERE HELPING CLEAN THEM ROOMS ..

最も快適なベッドと一緒に、特にウォークインシャワーの部屋が大好きでした。誰もがとてもフレンドリーで、教会のイベントに乗り換えることができるように早めにチェックインできるようにしてくれました!次回降りるときは絶対にまた泊まります!

Definitely a -5!!!! Stayed at Fairfield Greenville July 30th - Aug 2nd 2022. Would have paid for my stay from May through priceline. Arriving at the hotel on the 30th @2:31am I met the clerk who checked me in he stated that my room was on hold that i had to pay $680 + $80 holding fee. I said to him I already paid because the rep said i couldn’t get the room unless i paid he kept saying no no no I say yes. At this point i’m very sleepy for traveling for nearly 24hours so i handed him the card where i was charged a total of $760 Keep in mind I paid $504.00 already through priceline. So i visit the front office the next morning after checking my bank statement where I met a different gentleman at the desk checking the system he say oh yes & he’s sorry he’ll need to get his manager because there is multi stuff needed to be done to refund me what was charged at the hotel & that he’ll return a call back. Taking my phone numbers & I left the hotel for the day return shortly after 10pm that night not a call received I stop at the front desk where I would met a next clerk who Identified himself as Mr.Lee front office manager & said he wasn’t aware of this matter thinking to myself how did they do a hand over if the front office manager wasn’t informed about the guest being charged twice for one room. He then search the computer system & asked if i sure i use my name to checked in & if i was sure my room # was 407 Confused i was like what ??? who else name would I use & I paid with my card & was asked for identification. That’s when it became clear the level unprofessional was at a all time high. He apologized & then assured me he sort it out & also return a call back. Waited but there was no call. So I Call back where i would speak to a different rep this time a female where she apologized & stated that I had charges & giving me a different room number & cards attached to my name. Checking my bank statement where I was charged again this time $241.83 furious at this point Where i clearly stated that they need to check the camera system at the hotel I stayed in room #407 & they would be able to verify my activities at the hotel if they checked. Calling again this would be the 12x where I would speak to the next manager after going back & forth with him it was clearly he wasn’t understanding & thought he was correct shortly afterwards he said he’ll have all the funds return & i should give it until Monday which would’ve been the 8 August 2022. It’s now 16th of August 2022 & I have yet to receive my money. Sent both Jayne & Lee emails & left voice messages. They both have yet to respond since we last spoke. All i want is my funds what was charged at the hotel again after paying through priceline. It’s beyond frustrating & I’ve been more than lenient with this group of ppl. ( Spoke to Lee about 7x, Jayne 1x, Shai 2x, another male rep 3x). Call the hotel again today & spoke with a female name Shai (second time) She is the only individual who genuinely

Horrible, stains and refrigerator dirty. We needed a place with a refrigerator and this is the only hotel available for that night. We spoke to the manager the next morning and he stated he fired 2 maids and he was sorry. Thank goodness we only needed to stay one night. We had stayed the night before in Clarksville tn and this one was horrid compared to that one. I would not stay again.