The hotel was clean and the gentleman who checked us in was very friendly and helpful. The breakfast was ok, The rate for this hotel was great. The main reason I chose this particular hotel was because they advertised a free shuttle to the theme parks, which is true. HOWEVER, the hotel only offers one trip to Disney Hollywood Studios at 8:30 am, and one trip back to the hotel at 4:15. When I asked about the shuttle only going to one park, I was told that Disney had other means of transportation to go from park to park. While that is also true, it also takes a bit of time to traverse from one park to another. Bottom line, if you plan to use their shuttle service to go the Disney parks, it may not suit your needs. I know it did not suit ours and we had to drive back and forth each day. Just a warning ...
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