シルバー レイク リゾート(Silver Lake Resort)

Unfortunately, my family and I had to leave the room after staying there for one night. We vacated the room that next morning and went and got another hotel room at another nearby resort. The room at the Silver Lake Resorts was filthy. That room had insects in it and was dirty. Even when we had the maintenance and housekeeping managers come to the room they even admitted that the room was dusty and dirty.

Room was clean, large and quiet. Property was within a 20 minute drive to all the parks. The only thing we didn’t like was before getting our parking pass we had to listen to a customer agent convince us to go to a breakfast for a presentation and if we went they promised us money. We had a very busy schedule and canceled. They offered us more money to come but we did not oblige, we were not in any way interested in hearing about time shares. So warning - before getting your parking pass you will most likely encounter this.

Clean and updated room and property. Everything was great including the store where the guy cooked to go orders, pleasantly surprised and his food was amazing. A great treat if you dont feel like cooking in the room but don't want to go out either. Just sat by the pool ate dinner then swam for a bit. I highly recommend this place!!!

1. They would try their very best to sell you their hotel club program, it will cost you 2 hrs to listen to them. 2. And their breakfast is awful, no need to try. 3. No one helped you tidy up your room no matter how many days you stay there, only 1 washing powder you would get. 4. They have a ticket office to book many recreational program (including Disney tickets),don't trust. It is not cheaper than the Disney official websites, and their system is a mess, my tickets bought from them, could not connect to Disney App at all.

Property doesn’t look like the pictures that’s advertised at all. My unit was 724 in the 700 building. I had hair in both bath rooms. Ants in kitchen. Very old and mildue smelly unit. Me and my family was very uncomfortable with this unit. Staff at front desk wasn’t helpful at all. I recommend no one to stay here.

Hotel was a horrible place. Hair in the bathrooms. Ants in kitchen. Just wasn’t a pleasant place to stay for vacation. Pics they advertise isn’t how this place looks. This place is old and ran down. Shower curtains are dirty. This was horrible

No trash cans in the room. When I first got in the room there was the previous persons trash in there. There were ants in the bathroom around the toilet.