the hallway smelled like mold- when i walked into my room, i noticed brown and black spots on our ceiling. i then went into the bathroom and the ceiling tiles were peeling off. i reported it to the concierge and asked to be moved and his reply was 'all of our room are in this condition' honestly, with the mold and bacteria visible, they should not be able to operate. i then asked for an early check out, and the man came to my room and reprimanded me then saying 'you will not get a refund!' terrible service.
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