Good breakfast
Clean hotel
Booking issues resolved on the day
Few items missing from the room but sorted minimum fuss
Staff polite and helpful
Construction was ongoing but visitors not disturbed at all
Great location in centre of salt lake - near metro with easy access to those travelling across the city
自動翻訳
ゲスト
2024年5月6日
Excellent stay very neat and clean environment in hotel area .specialy the staff of front dest restaurants staff is very humble and copertaive .Mr Sandeep in charge of F and B is very efficient guy .overall experience is fantastic .Food also very yumy .
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ゲスト
2024年4月21日
It was an excellent stay in The Sonnet,kolkata.We would like to nention the name of the person who made our stay great here,that is Mr Shibnath Sarkar from the reception.Special thanks to him for his charming personality,polite behaviour,promptness.
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ゲスト
2024年4月9日
A very good and perfect for your stay in Salt Lake area. Good spacious rooms. The service is very good. The staff are friendlly Location wise also very good. Its near City Centre. If you are looking for a good hotel with peace of mind, I say go for it.
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ゲスト
2024年3月31日
Sulagna and Priya is the best staff in Sonnet. Very helpful and very charming person. With them the stay with Sonnet was marked wonderful. Kudos. Overall the experience was wonderful. Food was fantastic. Stay was staff very co-operative.
自動翻訳
Pioneer00292180631
2024年3月23日
Wife and I just completed our third two week stay in 3 years at the hotel. The newer rooms on the 7th floor are well appointed with lots of storage compared to the older club rooms on the lower floors. The hotel has been going through a multi year renovation and that impacts the comfort of the stay but good thing this year is that the new restaurant is open and running. The hotel is also trying to remedy the shortage of restaurant stuff. The swimming pool is yet to be operational. The wifi connection is unreliable and it is difficult to get work done at times. The reason this is a 4 star review is majorly the staff continue to care about your stay and try their best. The environment is as usual warm and welcoming and over the years we have come to look forward to our stay at The Sonnet. The location cannot be beat for convenience and walk-friendliness which some of the nearby fancier hotels cannot claim. Till the next time, thank you to The Sonnet!!
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ゲスト
2024年3月19日
First time in hotel, I really enjoy it. Service is good and housekeeping is excellent. Great service from everybody, especially Rajesh and Abir of housekeeping. Will definately stay here again. I will recommend it to my friends. Thanks!!
自動翻訳
ゲスト
2024年3月13日
The most pathetic hotel in terms of ***agement and service. The ***ager "Benedict" didn't even co-operate once. He was rude not only with us but with other ***agement as well. Being an individual I would recommend to go to some other rather than being insulted by the ***agement. I request the AGM to take immediate action.