Bravo, Top, Sensationell Sehr freundlicher Empfang, tolles und sehr sauberes Zimmer und ein Fantastisches Frühstücksbuffet und ein ebenso sehr freundliches auf Wiedersehen. Einfach Top gewesen, herzlichen Dank an das ganze Team.
HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10
これはHotel Bellevue au Lacへの2回目の訪問であり、再び失望していませんでした。これ以上役に立たない素敵なスタッフ。私たちの部屋は私が一日中座ることができたバルコニー付きの湖を見渡しました。場所はホテルの外にバス停があり、13分で駅に連れて行ってくれました。湖のそばにいると、着陸ステージがホテルからわずか数ヤードのところにあるという簡単な広告でパドルボートに飛び乗ることができます。観光スポットに簡単にアクセスできる景色は壮観でした。レストランは楽しくて、朝食は豊富で美味しかったです。私たちはベランダに座って食事をしたり、リラックスしたりしました。夕方に何度かそこで食事をし、食べ物を強くお勧めします。私たちはここでとても楽しかったので、2024年にすでに戻る予定です。
I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest
Wir verbrachten zwei Nächte in diesem Hotel in der Kategorie: Deluxe-Studio. Das Hotel liegt 150 m von der Bahnstation nach Bern entfernt. Die Bahn fährt tagsüber alle 22 Minuten bis in die Innenstadt zum Bahnhofsplatz/Spitalgasse für 14€ pro Person. Die Tiefgaragenplätze für 15€ pro Tag sind groß und vor dem Hotel gab es keine freien Parkplätze zur Verfügung. Per Self-check-in wurde eine Karte für das Zimmer zur Verfügung gestellt. Die Luftzirkulation in den Fluren bis zum Zimmer sowie auch die Luft im Deluxe-Studio war sehr ”abgestanden”. Da sich im Deluxe-Studio die Fenster öffnen lassen, ist die Luft schnell wieder frisch. Das Deluxe-Studio hat eine Größe von 27 m2 und viel Stauraum in einem großen Schrank. Das Bett ist bequem mit Blick auf einem großen Flat. Die Küche ist gut ausgestattet, auch ein kleiner Geschirrspüler ist vorhanden. Ein Schreibtisch steht direkt vor der Fensterfront mit Gardinen und Außenrollläden. Das Preis-Leistungsverhältnis wird erfüllt.
旅先の様々な魅力を発見したいお客様に、Best Western Plus Hotel Bernは最適です。Best Western Plus Hotel Bernは、ベルンの現地の雰囲気を感じたいお客様にお勧めの施設です。ベルン駅から1km、ベルン空港から17kmと、交通便利な場所にあります。近くにはベルン旧市街やゲレヒティクカイツブルネン、ローズガーデンなどがあり、お気軽に楽しい時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ベルンの当施設のお客様は、駐車場をご利用いただけます。このホテルの清潔度は非常に高く評価されています。
Nice hotel location nearby the lake. Not so far from train station. The room quite big, have small balcony. Hotel staff very friendly and helpful. Nice view of lake and mountains. Recommended for staying for everyone.