Belmond Hotel is located in Koror,Malakal.The city center Shopping area is a 5minutes drive away.The hotel is close to bar,restaurant ,supermarkets,convenience stores. The hotel is a white building with wifi access in all areas.There are many rooms in whole building .Room type including deluxe suit room with ocean view,deluxe rooms with city view ,superior rooms with ocean view and standard rooms.All rooms decreted modern and cozy,comfortable clean and tidy.A safety deposit box,large flatscreen TV,mineral water,refrigerator,hot kettle,hairdryer,Weighing scale ,slippers are provided in the room . The hotel offers airport transfer service,24-hour front desk,free luggage storage service .The staff can provide Chinese and English language service. Breakfast is served,including Chinese,Western and local dishes. It’s available from 7a.m-9a.m.
It has been our second trip to Palau and against we choose Sea passion hotel for our stay - rooms are big and very comfortable with a big bathroom, excellent breakfast ( buffet) and good food in the restaurant, all staff very friendly and polite, rooms are very clean, and Sea passion has a very nice little beach - I highly recommend Sea passion for a stay in Palau ! thx to the team ! Regards Evelyn
Given the hefty price tag we paid for a stay at this place, we expected at least a 3 or 4-star treatment if not a luxury 5-star stay. But what we were treated to was the exact opposite. Our stay felt worse than what we might expect from a super-budget motel! Most of the things in the resort were shut down and not even available for us as kept hearing the reason ‘Recovering from Covid’ throughout! IF that was the reason, then a semi-functional hotel should not be charging full price and such a high rate!!! Though the place is so tiring and basic, the reason I have still rated this with 2 stars is the wonderful staff and the fantastic waterfront location. Everything else is disappointing. - There are no Food and Beverage outlets on site, and we couldn't even get dinner in such a captive place and were forced to order from outside! And so many places were not even open or delivering here! - The breakfast was a super lame affair (didnt even qualify to be labeled as ‘breakfast’) and didnt even stay open beyond 9 am, serving stale weak coffee!! - The internet connectivity was a disaster! And it was not related to the Island’s isolated location. I was able to get high-speed connections in random budget bars on the island that are so much faster than a supposedly high-quality hotel! Not something you expect from a place like this. -There is not enough staff to help and the place is more like a FAMILY RUN mom-and-pop shop! -Finally given its ********* family owners and staff the place felt more like a ********* resort with only staff from the nation who couldn't speak in English and even the equipment in the room were all in Chinese!! Super frustrating. LOCATION: Great location on the waterfront and near downtown DINE + DRINK: No Bar or Restaurant on site. It felt like a graveyard throughout our stay with all lights off and nothing open! ROOM: We stayed in Room 203, so this review is based on that; VIEW: Sweet view of the waterfront and the swimming pool; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: Decent cosmetics, but better to bring your own! FACILITIES: No Gym on site. Lovely pool with a nice view. SERVICE: Friendly staff that took care of all our needs with a smile and made us feel pampered and well taken care of. Special Shout out to RONNIE and Meghan along with Alexie. HOW WIRED YOU WILL BE: Disaster of a WiFi!!. A Random model of TV that didnt even work and had no satellite connection! More of a prop in the room
Looking for a resort for your wife and family to hang out in the day while you are out diving then this is not the place. Go to Cove. Looking for a resort that has a poolside bar and big western bar /restaurant /lawn /buffet then go to Cove. HOWEVER, if you want a special secret place that is 1/3 the price of Cove and a great place to sleep while you use your hotel arranged $50 /day car rental then stay here! The hotel is local and smaller so it is a great place to sleep at night with good size breakfast and plenty of free breakfast coffee. It is similar to Cruise Control Diving Center, which Leo, Shell Hotel Manager, helped me find and actually drove me to. I wish I could have given him a big tip! CrCont Diving is Japanese tailored, English speaking, Japanese traveler and Western traveler place that is larger than Sams and Fish&Fins, yet not as well know outside the Japanese tourists. It is less than half the price as the others and all the dive places use the same 500 hp boats and go to German Channel, the Big Hole and Blue Corner etc. (The three biggest sites). How did I find out about it? Leo from Shell Hotel personally took me there! Getting back to Shell, it was great. I lived the clean Balinese interior. There was no mold, no bugs on the floor and modern toilet, shower and sink that are even better than my upscale home in the USA. I have not written a review of a destination hotel before. I did this because I owed travelers this inside only special gem of a place that charges so much less and isn’t on the Google searches. I wish they would put this on Google Maps or the Apple Maps that comes with the iPhone. That way more people would know about it. Yes, they rented me a car for $50 per day including insurance. They took me to Cruise Control Diving. I hadn’t heard of them before either. I did put some pictures of Shell on this review. Again, Shell is not the place you will want to hang out at all day. It is a more local hotel that is a great place to lay your head at night. It is priced lower because it is not a resort. If you want to go to Palau and need a super clean and helpful staff, oh yes, did I say 1/3 the price of a resort :) , then this is the place to stay where you won’t feel ripped off. It is like a B&B but your own and not in someone’s house. In it’s category I highly recommend it 10/10. The staff will give you all the inside knowledge of Palau and take you to locals priced places. Thank you Leo!