Highlight of stay- Spa/sauna. Stayed for 5 days 4 nights - room so far away from the lift. Its okay but given you were staying longer , its just annoying to walk all the way to the end. Room and bathroom ‘s nice.
fue todo excelente. Buen servicio , Buen desayuno. el personal muy amable . me ayudaron con las gestiones de estacionamiento on-line , que me hubiera resultado imposible.
慌しい一日の終わりには、Bachleda Luxury Hotel Kraków - MGalleryでおくつろぎください。Bachleda Luxury Hotel Kraków - MGalleryは、クラクフの現地の雰囲気を感じたいお客様にお勧めの施設です。クラクフ中央駅から4km、ヨハネパウロ2世国際空港から13kmと、交通便利な場所にあります。Theater Scena STUや中央市場広場、St. Florian's Gateなど、徒歩圏内に多くの観光名所があります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、クラクフの当施設提供の駐車場をご利用いただけます。クラクフのホテルの中でも、Bachleda Luxury Hotel Kraków - MGalleryはそのすばらしい設備で高評価をいただいております。
JJean Dom2024.12.04
Nous sommes restés une seule nuit. Mais cela fut parfait. Arrivés avant l’heure mais la chambre était déjà prête. Belle chambre luxueusement décorée et silencieuse avec une literie très confortable.
Y retourner, oui sûrement.
Very nice, clean and good service and in a good location. In over 30+ countries I have travelled to, this is the only hotel that doesn't provide shampoo. The bathroom looks newly renovated and very nice but ergonomic can be improved.
Ccool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
ゲゲストHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.