Dear Hilton Team, I hope this message finds you well. I am currently staying at your esteemed Hilton DoubleTree in Krakow and felt compelled to share my wonderful experience even before checking out. As a frequent visitor, I’ve consistently been impressed, but this visit has truly exceeded my expectations. Firstly, the courtesy and efficiency of your staff never fail to amaze me. Every member of your team, from the reception to the dining area, is incredibly welcoming and attentive, ensuring a smooth and pleasant stay. It’s always refreshing to see my Hilton Member Status recognised and valued, adding a personalised touch to my visits. The breakfast spread offered is delightful, with a wide variety of choices that are both tasty and satisfying, setting a positive tone for the day ahead. My children, who often accompany me, absolutely adore the spa area. The indoor pool is their favourite spot, and it’s wonderful to see them so happy and entertained during our stays. The cleanliness of the rooms deserves a special mention. Maintaining such high standards is no small feat, and your housekeeping staff does an exemplary job. This time, my visit was for a special occasion, and the thoughtful upgrade along with personal greetings from your new manager, Ms Anita S., made it all the more memorable. Such gestures make a significant difference and enhance the overall experience. Thank you once again for consistently making our stays enjoyable and comfortable. I look forward to many more visits to your lovely hotel. Best regards, Dominic Niehoff
素晴らしい
97レビュー