メルキュール パークホテル クレーフェルダー ホフ(Hotel Krefelder Hof)

Top Service!

hotel war top, nichts auzusetzen

環境安靜，周邊有幾家小餐館

Alles super!

Overall my stay was good. It's an ageing hotel in a small town and can't be compared with modern chains. My room was good, breakfast wasa good and staff were very friendly. One bugbear was that the minibar had to be pre-booked for stocking up like extras on a budget airline. However, my biggest gripe is that I had a nasty fall on a pathway leading to the hotel over extremely uneven and unsafe pavement. I injured myself and damaged my watch and a flower arranegmeent I had just bought across the road. I was asked to email them with any damages, which I did and nobody has cared to reply. Based on that I would not recommend or return.

There was another door to the next room. It was closed but sounds in each room was extremely easily heard. This was the only thing which was unconfortable.

1. STAR: The reception was not a warm welcome. It was more a formal reception of sign here and credit card or bankcard, and your room is probably not ready. A phone call, it is ready. This is your room number, etc. No nice emphatic welcome what so ever, but more a strict procedure. Maybe we encountered the wrong employee that would be more at the right place in the back office. Parking 11 euro (Life hack: at the street, 80 meters away, it is free of charge). Sauna: 10 euro 😡, should be free for a hotel. You start wondering how mich the toilets will costs. Bad managerial decision. 2. STAR The comfort room is a small room with an older flatscreen tv or better, a thick flatscreen. The airco seems never be succes to cool it down. It’s a warm 21,5 degrees and it never goes to the desired 19. Pillows are very thin. Matras somewhat hard. Two separate beds. Woha! Didn’t expect that! 3. STARS: Total impression inside, old but enough maintained. 4 STAR: Kitchen, was above expectations. Very good lady chef de cuisine and a very friendly waiter who works here for 42 years. 5 STAR: They will tear it down and build a new hotel in the next few years. Average: 3 STARS. Yours, Captain Review Maverick!

Stay was okay hotel was quite busy, rooms were okay only issue no air con

Stayed at the hotel pre Covid. Visiting friends in Krefeld, ideal location on tram line to the centre of town and main station. Unfortunately due to staffing issues since Covid, bar not open in the evenings., otherwise an excellent stay.