El lugar es increíble, El personal magnífico!!! Juan José y su equipo de trabajo son espectaculares: Amables, Atentos. La comida Exquisita, Mucha variedad y las habitaciones muy bien equipadas. Sin duda alguna esperamos volver pronto
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Ann
2024年2月10日
Comfortable typical U S style hotel. Lots of big bus tours. Breakfast has great selection and staff handle large breakfast crowds well. Nice private balconies and view of volcano. Serenading toucans in morning and evening.
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Kent
2024年2月9日
The heating and air conditioner in my room was not working properly the filters in the unit were clogged and the engineer replaced them on day 3 of my stay
No instructions on how to use ac remote or television remote
No room service
No additional info about hotel in room
Television reception terrible grainy fuzzy
No info about dinner menu same as lunch at 5:30 pm
No currency exchange
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Chaneil
2024年2月5日
This was a very nice hotel with lovely grounds and an outstanding staff! The view of the volcano was breathtaking. My only issue is the bed was very hard. Overall a great experience!
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Karen
2024年2月3日
Property was very nice and clean. A few items could use some updating (bathroom mirror was old). Otherwise, had a nice time
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Mary
2024年1月22日
The facilities were clean. The staff was kind and helpful. The grounds and pools are beautiful. The breakfast was wonderful. We ate a late lunch in the restaurant one day and there was nobody there. The menu was limited and we were in a hurry. They were very slow and our tour arrived 1/2 hr earlier than the time hotel had given us. We had to take lunch to go. The shrimp was old and bad. Enjoy the hotel and breakfast eat elsewhere for other meals.
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Amanda
2024年1月19日
I loved this stay while in La Fortuna! Hotel staff were very helpful and kind. I always felt safe. Very clean, the rooms are very nice ones too. The grounds are pretty! I would recommend this hotel