Wingate by Wyndham LaGrange

一如既往的好

Only one elevator was working. The hallway on our floor smelled like dead seafood. Someone had cooked crab legs in their room then placed the box with leftovers on the floor outside of their room. It was left there for several hours. The carpet in the room was in bad need of cleaning. There were numerous stains. I didn’t notice until morning that there were what looked like mold stains on one of the pillowcases.

Staff was very friendly and helpful. Rooms needed a little updating. Overall was a good experience.

Spider web was in the shower…room thermostat (on the wall) was on heat. Unit at the window on cool- didn’t notice the one on the unit until after we came back from our engagement. The room was extremely cold!

Many of the lightbulbs in the room were missing. The toilet paper holder was missing. The thermostat was broken and the room was very, very cold. Possessions of the previous guest were left in the room. This was one of the higher priced properties in the area. They should have done better.

Property ok. There are way too many semi trucks parked in front of hotel. Makes it look a cheap hotel

I have been visiting every year since 2016 for business trips. It's quiet, clean, spacious and nice. Now the TV has been upgraded and I am very satisfied. However, in the past, rice and white kimchi were provided for breakfast due to the large number of Korean business travelers, but these are no longer available, and it is unfortunate that other menu items have been greatly reduced.

When we first went into our room there were piles of hair on the floor, and we killed multiple cockroaches in the room during our stay. We have stayed at the hotel multiple times over the last 10 years, and had great experiences. However, it has been about 2 years since our last stay and the property’s upkeep and cleanliness has definitely gone down hill over that time.

The staff was excellent, but there were a couple of maintenance issues that detracted from the stay. The HVAC equipment in the room made a loud clicking noise after it reached temperature and shut off the fan—it was loud enough to wake me up several times. The elevators had signs posted recommending you have a cellphone on you, if you take the elevators, because there was a higher-than-usual chance you’ll get stuck! There were additional signs inside the elevator cabs listing the front desk phone number and highlighting the call button for emergency service! I didn’t get stuck but think a better elevator service plan would probably be a more effective “fix” to the problem.