We were in Lafayette with the Cajun/zydeco dance group for Mardi Gras. The hotel was extremely clean, updated and nicely decorated, The staff were very polite, attentive, friendly, efficient, personable and engaging. The staff (Nelson, Tasha and Gabriella) at breakfast every morning were outstanding and made our trip even more fun! The breakfast was always fresh and tasty with a good variety of items to choose from. The front desk staff were also very welcoming and attentive happy to help with all of our requests. We loved having a coffee maker, refrigerator and microwave in our room. The beds were comfortable and the water pressure was good with hot water always available. I appreciated the dove soap amenities and the dispensers in the shower and the sink. Our only complaint was the lack of a toilet seat cover which we all felt wasn’t very sanitary. Overall a lovely experience in Lafayette at the Holiday Inn ! We would all choose this hotel again because the staff went above and beyond which we all know is hard to come by these days. Thank you for your outstanding service and friendliness!
I booked a king ”suite” primarily b/c it was pet friendly only to find out that I can hear EVERY single time someone turns on the sink, flushes the toilet or takes a shower. The carpet is from the 1980s and smells like food. One nasty comforter/duvet on the king sized bed. The bathroom has never been updated. Their upgraded bathroom accessories or Neutrogena. Called the desk and was told at 7:30 PM ”it's OK, people will stop taking showers shortly and it won't be that bad” and that the ENTIRE hotel was like this and they couldn't move me. And one of the few times I forgot my earplugs at home.
This has been one of our favorite places to stay over the years, we sometimes stay 2-3 times a year. Sadly, I think we might look for a new place to stay when we visit Lafayette in the future. The staff was very kind, helpful and accommodating this visit. Check in was great, fast and easy. Our room was dated, but fairly clean. I didn’t report it, but one of the lamps was missing on one of our nightstands, so it seemed dark in the room. The bathroom could’ve been cleaner, grime in the doorway that may be permanent, I couldn’t tell. Hot water took forever to come out of the shower. A/C seemed to be broken most of our stay. The other BIG problem this hotel has is people who aren’t guests using the pool. This time, they had a system. Park in the nearby parking lot, get a housekeeper to let them in, then enter through one of the pool view rooms that a housekeeper was cleaning, to make it appear they are guests. I know they weren’t staying in that room because when we went to the pool, the inner door was opened and the housekeeper was cleaning, no guests were staying there. This kind of thing has happened the past 4-5 times we’ve stayed here. Mother’s Day, they parked in the parking lot and set up a complete party complete with obnoxious music, food, screaming kids running around on the pool deck and not one of the people was staying at the hotel…they never are. I don’t know what can be done because it’s so easy to enter the pool from the parking lot UNLESS they go back to having to use your key to enter the gate and instruct housekeeping that their friends and families done have free reign over this pool, it’s strictly for guests and ENFORCE IT IS ONLY FOR HOTEL GUESTS. We paid for our room, and expect peaceful use of the pool, these people aren’t guests and shouldn’t be allowed to use the pool when guests are just trying to relax out there.
ゲゲストThis is a wonderful location for any destination you want go to in Lafayette, every thing is convient. The only reason for not having a perfect 10 in all catagories is due to Covid restrictions. It is time we move past this and try and get back to some degree of normal, ie: Daily house keeping, better breakfast, etc. We were told the property was in line for a little remodeling/updates. This will serve to freshen things up. Good stay, Thank You to the staff. John S.
DDaydream24625962687The Price was nice They are remodeling the place and it looks great I got to stay in a new Room by the laundry room and it was so clean... my family was blessed... we were between moves so it was much needed Will be going back.... You're looking for a budget-friendly hotel That is pet friendly....Also this is your one right next to the airport in lafayette... Super convenient