ジョイゲート ホテル & スイーツ(Joygate Hotel & Suites)

The room service is very okay, thier food is nice and does not delay.

This was an absolutely horrible place to stay. The staff at the reception was absolutely awful and rude beyond belief. Entirely unpleasant and needlessly confrontational. The room had a stale musky smell and the sheets were stained in various places. The bathroom was generally poorly maintained but was at least marginally clean. The check out process was less dramatic but still disorganised and completely unprofessional. The hotel seemed to resent the fact that the booking was made via *******.

The staff were very friendly, professional and efficient. Pleasantly surprised and would stay there again

Our stay was great, food and environment are great, and staff very helpful and friendly. I will recommend this facility.

The hotel is very good, except the bathroom, after taking shower, water allover the floor, his a mess?

For the price what can u expect. The room was ok but dated and need tlc. Pool closed early. Service was decent but a lot of the credit card machines did not work properly

They gave I and my husband one towel to use for three days. When I made a complaint with the front desk and subsequently the manager, we still did not get a change of towel.

This is the worse hotel I’ve ever stayed since I’ve been traveling. My room was not cleaned everyday as requested. I and my wife was given one towel to share for 3 days. When we requested towels, we were told it was going to be delivered to our room. Waited and no towels were delivered for 3 good days. Made a complaint and spoke to the manager, but to no avail. I guess it’s their norm here Joygate hotel. I was charged for a room I canceled well before time and the hotel refused to refund my money. I will never stay at this hotel again when I visit Nigeria. They have very bad customer service and they are nonchalant even when you make a complaint. They just don’t care but to collect your money.

Like the property. It is Clean and smells good. But they will do better on fixing their bathroom.