We called this hotel to find shelter from Hurricane Ian. Called the night before the storm. Day of storm the governor of FL told everyone to shelter in place. I called that morning explaining the situation and canceled the reservation. A day after I was notified that the hotel had charged my credit card over $1200.00. The entire stay for 2 rooms. When I called them again to question it I was told they couldn’t do anything because I booked through a third party site Hotels.com. I started calling them regarding the charges and was told the hotel charged us. After numerous attempts to speak to property manager and not one return call I had to have our credit card company get involved. I will NEVER use Fairfield Inn and suites, the Marriot corp or Hotels.com again. This has been a nightmare to deal with them! I DO NOT recommend them!! 🤬🤬🤬
We stayed for a swim meet Thursday through Sunday. One of our best hotel experiences in Gainesville area. We booked a queen suite. I will say I was a little disappointed at how far this was from our event - 30 min, but it was my fault for not double checking the address when I booked. That said, our experience was so great and the drive to the event so easy, we will easily book here again. Hotel and room were super clean, beds were comfortable (plenty of pillows and in the drawers were extra pillows and blankets!), housekeeping was friendly and changed towels daily, lobby was always clean and very spacious. Staff was very accommodating with our extra blanket needs and for our son and his friends needing cards and change for a $1 in pennies to play poker. (No harm done, pennies all returned). Hotel is pet friendly and while we did not bring ours, we will consider it next time - there is lots of spacious clean areas for pups. Outside patio is large and spacious with grills, tables w/umbrellas, pool is a little small but looked clean. Workout room was decent for hotel - cardio machines and weights. Breakfast was the usual hot/cold servings - pancakes, eggs, sausage, biscuits/gravy, French toast, cereals, juices, oatmeal, coffee, pastries, fruit, yogurt, etc. We had to leave by 7 for son's swim meet and were told upon arrival that breakfast doesn't start until 7 on weekends. But both weekend dates, we came down around 0630-0645 and breakfast was already set up. So much appreciation for accommodating (there was a softball team there leaving early too so maybe they requested as well). This was a huge plus as we chose hotels based on breakfast availability for our swim meet weekends. Not sure what is around but it seemed many were dressed to go to the springs in the morning. Publix, pizza, DQ, gas station are within walking distance or a very short drive. Parking is tight - that would be the only improvement I might say is needed since there are a lot of utility/industrial vehicles parked, but each night we found a spot (and all parking is in front of the entrance so I felt like that is a plus). Highly recommend if needing accommodations in the area!
ゲゲスト私の神は、私たちが夜のためにこの道路側のモーテルを見つけることをどれほど嬉しく思っています、湖の街で何かが起こっていて、どこでも予約が取れていました、私たちは長い道路旅行に行きました、そして、それは町にスイングするのは簡単だと思います。フロントの貧しいゲイリーは顧客の列であふれ、電話は絶えず鳴り響いています。彼は慌てたが、彼は無限に丁寧だったようです。13年間ここにいたので、私たちの心の中で、会社は彼を連れて行くのは幸運です。私たちは、道路の騒音、非常に快適なベッド、冷蔵庫や電子レンジを含む必要なすべてのものに全く問題なく、後ろに部屋がありました。あなたが無数のファーストフードの場所の1つで素早く食事をしたいのであれば、場所はかなり良いです、しかし、私たちは少し遠くに運転し、最も素晴らしいバー、Mariane Street BistroとBrew Houseを見つけました。すべてのレイクシティでは、本当に昨夜配達されました。この快適なベッドに夜を過ごすのを手伝ってくれてありがとう、あなたは伝説です。