Best Western Southlake Inn

Checked out as fast as we checked in. Place is disgusting and nasty, check in girl rude and got the i dont care attitude. Upon entering the room there was a bad smell, laminate floor was sticky, furniture were sticky and looked like they havent been wiped down in a yr or so. To top it off, bugs on the floor including roaches..gross.. wont be back

Reservation was for a king tried to give me 2 queens. Asked for my Reservation room and was set it the furthest room away from the lobby and parking lot the could put me. Marrow Ga.

I was very pleased with my stay at BW. The room was clean and quiet. The breakfast was great. My only complaint was the slow wifi.

Front Desk Clerk upin arrival was patient' helpful' pleasant, courteous & kind. Great hot buffet. Able to wash clothes. Courtesy shuttle. Coffee available.

Great thanks for the good Brkfst.. and very clean room …only thing was one set of towels other than that 👍

I did not feel welcome. No greeting or asking how my stay was. The breakfast was okay. Good coffee to start my day. There were only bananas left by the time I got to the breakfast room at 6:30. The coffee was empty and the attendant directed me to get from the container behind the empty one. The attendant saw me struggling to get the coffee from a container up higher and behind another but she just stood there watching me. Then she moved it down after I finished struggling. Since she wasn’t offering to help, I thought she wasn’t an employee. I thought she was just another guess so I didn’t ask her to help. My point, I’m only there for a night, little things like a smile, saying good morning, have a nice day, or here I’ll move the empty coffee container out of your way…goes a long way. Other than that, the property is good for the price. Good location off of I75.

Well… I was accused of smoking in the room, and I don’t smoke, Did not change filter on air conditioning unit,the did NOT change my Linen( Bed) Didn’t clean the Bathroom, nor did the floors. Only had 24 channels on the guide. So I called Corporate about how I was treated and the stay.

Pet friendly is really good. Plenty of room for parking my trailer and truck. Good price for condition. Let me check in early by 5 hours for a pretty cheap fee.

The main office and eating area are in a stand alone building so you have to walk outside from the building your room is to get there. Since my stay was in January, I didn’t like having to go out in the cold.