サンダウナー オン レイク ジョージ(The Sundowner on Lake George)

The room was fabulous! Everything we could need and more! It provided a “ cabin by the lake” feeling! The decor was perfect, the little fireplace was great and the kitchenette was well stocked and made it nice yo not have to fight breakfast crowds because we could shop the night before and have breakfast in our room!

The excercise of checking in was great. The room was clean and very comfortable. Would definitely go back again.

The room was very clean and comfortable. The only flaw was there was no place to put your folded cloths. The room needs a dresser. I would highly recommend the Sundowner. Easy walk to town and restaurants. Free use of kayaks, canoe and a rowboat.

The motel is right on the water so we could swim in the pool or the lake. Free kayak rentals were great! Convenient walk to the village for shops and food. The room itself was okay. Maintenance kept coming in to get to the a/c closet that was very inconveniently located in our room (condo unit). The light switch for our room was located in the hall, our lights would turn on and off randomly during the day and night - also annoying when you are sleeping and the lights come on. Then you have to get up and go turn them back off.

Start with the good..end with the bad: Good: Beautiful, newly done large room directly over the lake. Very comfortable king-sized bed. Good kitchen area. Bar and jacuzzi. (We didn't really need or use either, but very nice.) Nice sized balcony with very comfortable furniture. Amazing view of the lake. It is a very, very short distance to the lake. Use of kayaks, boards, etc. included. Staff was very helpful and accommodating for our couple small requests. (Clean bath towels and blow dryer repair). Bad: Pay cash. Otherwise, 4% additional fee. I guess this is on me for not researching adequately. We stayed July 26-29, as that was our vacation week. We chose to stay in a lake front room. Very expensive room rate. We wanted lakefront, so paid it While there I looked up the price for the same accommodation for the following week; same days (Wed-Sat). Room price was $150 less.per night. I called management. Hard to get a straight answer. Then she said something about the last week in July was the most expensive in Lake George; with no explanation why...looks like prices vary greatly. Do your research. She said no rooms available anywhere in Lake George. Saw many vacancy signs. This is the worst: quiet time starts 10 pm. Friday night a large group was at the fire pit area. (Our room directly above). They arrived around 9:30. They were quiet. As the night progressed they got louder their noise level/yelling increased. Being patient people we waited. They continued until late into the night. Not able to find the after hour number to call we ended calling the police at 1:40 am.. They came; though not happy, and the gathering dispersed. I was able to find the number in my call logs and called the after hours number in the morning. (I honestly didn't think of that in the middle of the night). Upon calling I did not get so much as an " I am sorry." All she said was if I called they would have broken it up..disgraceful..I went on to express our disappointment. She literally said NOTHING!! I asked her if she anything to say: again no response. There is also a safety factor involved. The fire pit is wood with zero monitoring. Fire and drinking is a bad combination. I originally intended to share a nice review. Sadly, Friday night's activities and management response ( or lack of concern) over shadowed the good

We have stayed at the Sundowner Motel since Jeff and Ann owned it. Probably has to be 30 years now. We were sad to see them leave, but glad that they retired. Good for them. The new owners, who own a couple of places in Lake George, did some remodeling and the place is beautiful. Everything has a log cabin feel to it. They combined 2 rooms and made one large that sleeps 10. I think they have several rooms like that. Also, several of the rooms now have gas grills outside. The beach area is nice and clean and the grassy area has a fire pit that you can use. We were having a family reunion and our son purchased wood and starters and our niece's husband had the stuff to make S'mores, so we did that one night. Now, on to the staff. Every single one was very happy to help us and accommodate us in every way. Very friendly and great to talk to. I met one staff member on the beach who was cleaning the gas grills down there. There are 3 down there. I started talking to him and asked about the grills. We had brought hamburgers and hot dogs to cook on the beach but had forgotten utensils. He said he would be glad to get them for us if we needed them or we could inquire at the front desk. His name was Kay-Jay (not sure of the spelling but you get the idea.) and he was extremely pleasant to talk to. There is another staff member that I would like to point out how he was towards me. First off, I am 68 and need to walk with a cane for several reasons, one of which is I have diabetic neuropathy in my legs and feet which kind of makes it painful to walk after a while. I am also a heart transplant patient for the last 18 years which causes me to get tired and out of breath when walking a distance. We had taken the Minne-Ha-Ha pirate cruise on Thursday night with our grandchildren and were walking back to the hotel. On the way, we stopped for ice cream at Ben & Jerrys' and continued on. We got to Shepards Park and I had to rest, It was already about 8:45 and we wanted to get back to the Sundowner to see the Thursday fireworks from the beach. After resting at Shepards Park for a while we continued on. I was trying to rush and got to the Surfside and had to stop again. The fireworks started and our granddaughter was already on the beach and we were not there. We started off again and got back to Sundowner but still had to go down the hill to the beach. We were at the top so our car was right there so my wife said she would drive me down. I said no and tried to keep going. I joked and said if one of the staff with a golf cart came by we should borrow it and do that. Then we noticed a golf cart with a couple of staff people sitting in it watching the fireworks. My wife asked about it and the driver, who said his name was Dean, said he would be glad to drive me down. He not only took me to the beach, but he got out and assisted me down to the water's edge where our daughter was waiting with our granddaughter Lily. He stayed with me fo

We stayed last year here when we couldn’t find reservations elsewhere. It wasn’t a great room but it had a balcony overlooking the lake. We came back this year for the same view and the room was completely upgraded. Great view of the lake. We loved the bar and hottub, and the kitchen was a nice bonus. The staff was super helpful and friendly. It was about $500 a night which is very high for a motel, but we paid it, so that’s on us. Few suggestions for management. Add a canopy to the balcony so we can sit outside when it is raining. You need more storage surfaces in the bathroom. A long shelf next to the sink would be helpful. (Just adding suggestions!)

Our annual July get away to this hotel. Fiasco start to finish. Arrived in town @ noon hotel was pretty empty. Asked about early check In. They said no problem come back in an hour. We came back over an hour later room not ready. Ok not a big issue. Hotel was pretty empty. We asked about upgrading room closer to water/beach/pool area. We were told no available rooms. Made no sense it was a ghost town midweek. I check online via phone and there are several rooms available in building 2 for our two night stay. Even cheaper than what we were gonna pay.. I say to desk clerk I don't care if you want to charge me more we would just like the better room , we are yearly customers too. We were told no, not available again. I said their available online. Desk clerk says i dont know what to tell you their not available. I said what if I book it online instead, see what happens. She asks what price we're seeing for better room. I reply doesn't matter and ask again is it available. She says no we have no availability other than your current room. I ask what if I try to book online. Clerk says it wont work, if you try it wont work you will get a credit back on your card saying not available. We stepped outside, booked a room ( not the exact waterfront room we wanted but we were just curious what would happen ) online, went back inside and told the clerk it worked and gave her the info for new reservation. She checks her computer and sure enough it was there. I said just cancel the original room or charge me the difference and put us in the waterfront room it's available. She calls someone else on phone and then tells us what we did was considered room hogging and no refund on first room. I said what?? Room hog. I did this right here in front of her. Fiasco. Frustrating. We go to our new room ( still not the empty waterfront requested) finally close to 4pm. Whole day shot. We went up later asking to speak to manager was told he would be in in morning. We again questioned the vacant room we really wanted and were told no again. We went to office in morning still no manager, we asked about waterfront room again still told no its not available. Spent the afternoon fuming about not being able to talk to anyone to address us being charged for both rooms. We were sitting outside and a family came in headed toward waterfront room. We asked when they booked that room, family says just now on our way to town. We went back to our room packed up.. went to front office and returned our keys and did not stay the second night. No credit to our charge cards.. charged 2 nights for each room. No one to talk to who could work with us. We've always highly recommended this hotel for years. Never.again!

Private sandy beach directly on Lake George. Guests have free use of gas BBQ grills, rowboat, kayaks, paddle boards and more. Pagoda-covered sun deck adjacent to swimming pool and hot tub overlooking beautiful Lake George. Fire pit nightly (weather permitting). Free parking. Located directly on Canada St, walking distance to the village of Lake George. Owners live on premises and have invested a small fortune renovating and remodeling the property. Many pictures shown here are outdated and don't show the improvements that have been made. Friendly, professional, hard-working staff eager to please. Many accommodations from which to choose for families of all sizes. Our cabin had a king-size bed, kitchenette, private deck and BBQ grill. One night while BBQing, the grill ran out of gas. I walked to the office to notify the desk clerk and by the time I walked back to our room a staff member was delivering a new tank of gas, which he quickly installed and made sure it worked properly. 2023 marks the 12th consecutive summer we have vacationed in beautiful Lake George, the 10th straight year we have stayed at Sundowner Motel and the 8th summer since the Gregor family of hotels has taken ownership. We look forward to returning again next year. We love this place!