ランペルトハイムの滞在先を探す

J’ai passé une nuit dans cet hôtel, je n’ai pas grand chose à dire, à part que j’ai été très bien reçu, l’hôtel était calme et propre. Le lendemain matin lors de mon petit déjeuner, j’ai pu apprécier une salle à manger très propre, le buffet était bien garni et la dame qui faisait le service était fort sympathique. J’y reviendrai sûrement si l’occasion se présente.

私たちは会社と恒久的な契約を結び、常に歓迎し、笑顔で、正しい朝食、そして小さなWifi OK駐車場を選択し、PLを与えましたが、私たちは自分自身が周りに止まっていることに気づきました。正しい文学と強力な部屋

We have stopped here before for a stop-over whilst travelling north through France so decided we would stop again. The hotel has everything we need for an overnight stop, including friendly staff, a cosy bar area and comfortable rooms.

This hotel withheld €150 on our credit card for a one-night booking on December 23rd and on 1st January 2023 they STILL have not released it. We spent nothing, we incurred no charges, and yet they won't release our funds We now have to report them to IHG. We've stayed here a couple of times passing through on our way to our house in Italy, and we figured it to be a good, convenient stopping point. The first time was fine. This time, they were all over the place, the guy on reception didn't have a CLUE what he was doing, he couldn't even tell us if our Diamond Elite status covered breakfast, and there was no offer of a welcome drink, welcome points, or any help at all. I couldn't even get him to understand what a shower cap was!! It was absolutely dreadful, and the fact that they still haven't released the deposit they took from us for no good reason is proof that they are an absolute nightmare, and we will NEVER!!!!! stay there again.

Abbiamo scelto questo hotel fondamentalmente per ragioni economiche. Dovendo soggiornare solo una notte e disponendo di automobile, non aveva senso andare a spendere le cifre ”folli” che chiedono negli hotel del centro di Strasburgo. In effetti il Roi Soleil sorge nel nulla e se non si dispona di mezzo proprio, direi che è proprio sconsigliabile. E' un quattro stelle nella media, forse sovraprezzato, ma a Strasburgo è così. Ottima la possibilità di parcheggiare in garage per soli 5 euro, ma volendo evitare anche questo piccolo importo, si può utilizzare tranquillamente il grande piazzale davanti all'hotel, anche se al nostro arrivo era in condizioni pietose tra neve, ghiaccio e fango. Non ci è piaciuto proprio il comportamneto di una ragazza alla reception. Avevamo lasciato delle mattonelle da tenere in freezer, dovendo conservare un medicinale a bassa temperatura in una borsa frigo. All'atto della partenza ne abbiamo chiesto la restituzione. Sono stato invitato ad andare al 5° piano alla sala delle colazioni a farmeli dare dal cameriere in servizio. E no, carina! Non si fa così! Alzi il c. e ci vai a tu a prenderli, non ci mandi il cliente, anche perchè potevi lasciare tranquillamente la postazione essendo affiancata da anche un'altra collega. Oppure in alternativa togliete al nome dell'hotel quel ”Prestige” non meritato.

サービスが悪い理由。ポータルで注文したルームサービス、ポータルで受け取った確認、メールで要求された時間後に30分以上待った後、レストランに2回メッセージが返信されませんでした。それからフロントデスクにメッセージを送り、その夜、ルームサービスがないという電話を受け取り、私が望むならバーに降りてください。私たちは何時間も旅行し、部屋でリラックスしたかっただけです。だから私たちは軽食を気にしませんでした。これを見なければならないかもしれません。ゲストに注文して、その日提供していないサービスの確認を得るのは良くありません。たぶんあなたのプロセスを見てください。

The location is quite good. In a calm area and just 20 minutes to the center by public transportation. There is Super U supermarket nearby so it’s very convenient. The room was clean. Staff was friendly. However they could improve by providing bottle of water in the room which is an usual practise in every hotel. There wasn’t fridge inside the room. The bed was comfortable but the pillow was quite hard and thick. I had pain in my neck the day after. Anyway was good overall