We were greeted at reception by a helpful, kind and welcoming employee. Car park was well spaced, with room to easily manouver the car, and had ample spaces for guest parking. It is locked from 10pm to 8am with card access for guests. It If you have mobility issues, there is no lift from the carpark to the rooms. The stairwells, although safe with handrails, need a bit of maintenance. The room was very clean, light and airy, suprisingly quiet, decorated pleasantly with excellent kitchen area, and had free wifi. The bathroom was easily accessible and clean, with quick, good pressure hot water. We had a very comfortable, well-priced stay in a central location 2 minutes walk from Royal Park. The only thing to be take into consideration when driving to the motel, is its position on Flemington Road. If you are not from Melbourne and familiar with coming off the freeway onto Flemington Road, the entrance is very easy to miss and it can be a challenge getting back onto the motel's entrance side of the road again, particularly as Melbourne drivers are not very accommodating about letting others change lanes. We would defintely stay there again.
This is a good location and the rooms are spacious with a good layout, however there were a few issues with the room. I took photos of a range of things like a broken bedside table drawer, chewing gum on the bathroom bin, marks on the walls, broken foot pedal on the main bin, brown frozen liquid in the ice cube container in the freezer, stained coffee cups, folded up corner of the rug etc. Also note that parking is available, but not included. The check in instructions will provide you with information on how to access the car park without mentioning the price, but it is not free, there is a daily fee for the car park and the turning space on the ramp to access the bottom level of the car park is quite tight, however there are some parks on the first level which allowed us to avoid the curved ramp.
The location is a great spot if you have a car, not far from the free tram zone on the edge of the city, close to Carlton where there are great food options. All of the issues were only small things that didn't ruin our stay, this could be a great place to stay with a bit more attention to detail and customer care. I received no response to my emails showing photos of the issues in the room. They also required photos of my drivers license and both sides of my credit card for after hours check in which I was a bit uncomfortable with. I hope they can address the issues and provide a better customer experience as the location is great and the rooms were spacious and comfortable with a table, lounge area and 2 bedrooms in our room. I'd be happy to stay here again and hopefully the issues have been addressed to make it a great experience.
CCelineSame review here!! Highly recommend if you are staying at Melbourne! It’s very hard to book and we got such a good price deal! You won’t regret booking here!
匿匿名ユーザーFirst time living in a hostel and already have some expectations of what is it going to be like
Since feedback is that the shower heater does not work well where it gets cold and switches to hot suddenly causing my body to get burnt
I was told that I can arrive early and store my luggage first but I didn’t expect that what they mean by storing is leaving my bag on the open vide floor in the corner of the pub (definitely know that it won’t be kept safe since the employees themselves are busy running the pub)
The room is very smelly
Like smellier than what I expected