This is the BEST hotel in the entire world. I had the greatest time of my life, and staying in the Dragon Quest Slime's Room fulfilled my top life goal. The hotel exceeded my expectations and more! The staff was extremely attentive. Within 5 minutes of calling the front desk, a staff arrived to the parking lot to help us bring our bags to our room (and we had a lot of bags from shopping - thank you!). Upon check-in, a staff explained the hotel and its facilities to us in great detail, and we also really enjoyed the check-in snack and drinks. Entering the Dragon Quest room was magical. The staff guided me through the room, and I got to open the treasure chest like a true hero. I absolutely LOVE the gift from staying in the room. The yukata is beautifully made, and I really appreciate all the slime detail on the fabric. The hotel room was very comfortable and I loved the birthday fruit plate with all the slime decorations! Everything I needed was available in the room. The bathroom was especially impressive. I love how cozy and comfortable the bath tub feels! And I also enjoyed all the hidden Dragon Quest references throughout the room! Finding the hidden mini medals was such a great treat, and I truly feel like I am inside the video game! The dinner and breakfast service was OUTSTANDING! The beef melted in my mouth. My husband was especially appreciative of the food accommodation since he does not eat seafood. The drinks were amazing, and the Dragon Quest dessert was just delightful! We had some good conversations with the dinner and the breakfast staff, and they were so fun and so friendly to talk to! It was especially heart-warming when the staff gave me the final mini medal to keep and a small message scroll to read on the road. I have already told everyone I know about how great this hotel is. Please give everyone who worked on April 17 and 18, 2023 a raise and a promotion! They were fantastic! I wish I remember their names, but I was so overwhelmed with how awesome the facilities were, I forgot :( Thank you SO much for such a wonderful experience I will never forget!
ゲゲストIn short: Not worth the price I have been to Japan for quite a number of times, and visiting an onsen/hotspring town has become a routine for me. The price of this onsen hotel was on the higher side, the cost of my stay was USD485 for 2 persons, with in-room breakfast and dinner included. The appearance of the hotel was old and required some maintenance, but the interior could still be considered as classic and Japanese-elegant. Room was well-equipped, clean and very spacious. There were several onsen locations within the hotel, and its sister-property, but I didn't think they were of great difference. All of the locations were with similar view or no view at all, and the onsen water felt like the same for me (perhaps I was not an expert). Private onsen required an extra JPY2200, which was usually free in other onsen hotels. Dinner was served individually in room over a 2-hour duration, in my opinion, which was a bit long. It felt like a slow service restaurant rather than a high-end dining experience. The tempura was served in room temperature, and the oil had already become visible, implying the tempura had probably waited for some time in room temperature. Other dishes were good, but nothing too exceptional. Same for the breakfast as well. Vending machine could be found in the lobby of the hotel, but all alcoholic drinks must be sold through hotel souvenir shop / in-room minibar, price was reasonable though. One free cup of Asahi beer for each guest from 5-7pm, which was generous. Hotel provided shuttle service to ropeway station, bus station and JR station on-request, which was very convenient as there was no need to wait for a particular time. Staff service was excellent. Everything in this hotel was OK, with some ”good” and ”excellent”, but it was still a very average hotel with nothing too exception. Therefore, I did not consider it worthed its high-price.