SureStay Hotel by Best Western Laredo

Nearby Airport, good location and services, people like it very much.

Very comfortable and quite. Friendly staff ..I would definitely stay here again if I needed a room . Wifi was great . Spacious. Eating area great breakfast and staff on top of keeping it clean and well stocked

Looks are deceiving, the pictures on website don’t show the hotel’s reality. Dirty, unkempt grounds, the water isn’t hot, kind of lukewarm. Too much noise from the street.

the bathroom had a leakage and the odor was terrible. No options for handicapped access.

It was ok, but it is a little worn out, the sheets need to be replaced.

Not what we expected for BEST WESTERN....I've stayed in nice MOTEL 6 facilities.....we expected better.

I had a bad experience with customer service. Remote control was not working and tried to front desk, the phone was not in working either. I would not go back to this hotel in future. I made a mistake to stay in this hotel

his hotel is a very dated hotel from the 60's the furniture is dated. Not recommended for families as many staying at this hotels are blue collar workers, truck drivers, and trades workers passing through or working in the area. Thier language is not family friendly. Breakfast is basically frozen microwave meals and a handful of fruits. While I was there the truckers were smoking, talking on the cell phones and cooking their food in a dated but fairly clean microwave. Its near a busy intersection and large trucks, sirens, and cars accelerating hard can be heard all night long. Lots of pedestrian traffic at night and day. Restaurants are near by an easy walk from the hotel but would not recommend to walk after dark.

This property is an ideal location, central to plenty of restaurants, shopping, I-35, etc. The property features ample parking and laundry machines, and the rooms are clean and fresh. This was my first experience with Sure Stay, and even though it wasn't as nice as a typical BW, it was just fine and I'd stay again.