ラフリン リバー ロッジ(Laughlin River Lodge)

これは私が今までに経験した中で最も恐ろしい経験であり、失礼でまったく役に立たなかった。 私は二度とそこにとどまることはなく、ホテルに着いた午後6時から午前4時まで待たなければならなかったのですが、それは私の借方のために私が滞在することを許可しなかったからです。カードは、新しいカードをメールで受け取るまで一時的なものでした。これは、私が部屋の代金を支払うために使用したカードです。

タクシーボートに乗るのが簡単で、移動するのは素晴らしくて便利でした..

Rooms were not like the picture on the website. Also descriptions on what the room was suppose to have a microwave or coffee and fridge was not in room also had a very old tv that couldn’t connect to for game consoles. House keeping never came once when requested. No working elevators . Elevators got stuck with people in there. No ice machine so only allowed 1 bag per room?! Complained to front desk and they blamed trip.com for false advertising?

good parking

First thing we noticed when we pulled up was NO valet!! Then its a pretty good hike through the ****** to the hotel check in. Checking in went fine but the room was disappointing. Furniture is old, tv is small, no refrigerator, no hair dryer! I wanted to call for a hair dryer and the phone system did not work. When i checked out i told the front desk and she said " Oh, we are in the process of removing all hair dryers!" It was just alot of little thing that we didn't love!

My room was very dirty. The bathroom was gross. There was something spilled down the front of the bathroom counter, there was hair in the bathtub and on one of the towels and the bed. I cleaned it before used it. I left after the first night. My son had the same experience in his room. He went to another hotel after the first night.

I feel like I had a different room then I booked? Classic bait and switch! And what's up with no ice machines? I'm not trying to go to the front desk for a janky bag of ice every hour! With that said!! It's my favorite place to stay in Laughlin!!

The restaurants don’t take phone orders and for Red Dragon, the person placing an order needs to be 21yrs an older which is ridiculous! In addition, the Bighorn Cafe makes the customers that have a takeout order be SEATED FIRST before they place a ‘takeout’ order which makes no sense. Keep in mind, it took an hour to be seated before the takeout order could be placed! This is the worse process and customer service that I’ve experienced.

It was very nice! The rooms to be painted and there needs to be places to plug chargers into. I had reaarange furniture to get to a plug. Otherwise everything was good