ブティックホテル EL NIDO ホルボックス

We booked a balcony room, but upon initially seeing it we felt it lacked some basic hotel amenities I would expect for the price, including a full length mirror, fridge and desk w/chair. The staff were great at relocating us to a patio room that had the above amenities (except the fridge). We unfortunately arrived to rain storms, and Holbox isn’t well equipped for this type of weather. Nearly every road in the town flooded making travel around the island very difficult and expensive. El Nido is around a 25min walk into the centre of town but with the flooding, the walk was much more difficult and taxis were reluctant/refused to take us to and from the hotel. Another qualm was the food. Whilst breakfast was good, we had lunch there. We felt it was below average and very expensive for what it was. We previously ate at Nomad (a 15min walk) where the food was far superior and more affordable. My final issue is with their payment facilities, they only accepted cash, whilst Holbox has a reputation for cash only, we actually found that every other restaurant or beach club we visited accepted cards. The cash only policy is out-dated. The review might sound harsh, but let me assure you that every other element of our stay was great. The staff were helpful and kind, the rooms cleanliness was spotless and pool facilities were great. We also appreciated the quietness and privacy of our room. A couple improvements could make El Nido an exceptional stay.

The hotel was beautiful and quiet, but expect avery remote location. You do have to take taxis or bikes everywhere, which adds cost so be aware. The staff were friendly and helped as much as they could. The free breakfast was not very exciting, same thing everyday, yogurt, granola, fruit and biscuit, I skipped it most often but it was fresh when I had it. The last day, there was a very loud group that checked in that partied in the pool and their rooms till 2am, kept me up, but there are no staff onsite overnight so not much could be done about it. The rest of the trip was very peaceful. AC had issues in beginning but it got resolved. No fridge, and limited filtered water, so just buy a couple bottles to keep in room. Overall though the place was clean, safe, beautiful pool area, people are friendly and responsive, mostly quiet, but expect remote location and not a lot of dinner choices unless you walk for a bit. Thank El NIDO, I needed to recharge.