We spent two snowy nights here at the beginning of December 2023. The hotel grounds look gorgeous under a blanket of snow and the hotel, originally a large Victorian house, still managed to be warm and draught-free. Our room, which was a complimentary upgrade as we were the only guests staying, was nicely decorated and generously sized, with more than enough space for the six-foot bed which was comfortable with very good pillows. There was a desk where you could sit and look down over the terrace, with hardwood tables and chairs and steps down to large lawn and well-stocked shrub borders to the woodland beyond. The M62 can be heard quietly roaring in the distance but as it was winter and we didn't have the windows open, this wasn't a problem. This noise would be difficult to ignore in the otherwise peaceful garden. There were also two tub chairs so we weren't short of seating options. Tea and coffee and a kettle were provided in the room and the friendly staff were happy to provide jugs of fresh milk as we didn't want the UHT milk portions laid out. The room was lovely, clean, comfortable and with a gorgeous view of the lawn and woodland beyond. Despite us both being quite technical, we couldn't get to grips with the room's central heating/air con. The coat hangers have the hook permanently attached to the rail so you can only hang clothes in the wardrobe. As I have recently had a knee replacement, I would have liked the lift to be working. The double-ended bath was, in length and breadth, the biggest I've ever seen and after a long, snowy drive, we couldn't wait to try it. It would have been a highlight - if there had been any hot water! When we queried the lukewarm water, we were told that we 'just' had to run the shower for 15 minutes and then there would be hot water. Unfortunately, even after wasting water for a quarter of an hour, this wasn't the case. It was the hot side of warm but, that's not enough, frankly. And I'm not going to waste fifteen minutes' water just to have a wash, so had a cold wash in the mornings. Flannels are provided - a definite plus! There was no hand-held shower attachment in the bath or the generously-sized separate shower so one cannot just wash one's hair (if one does not want a warmish bath or shower). We had tried three times over the previous day (Saturday) to telephone the hotel - with no answer- to ask if the restaurant would be open on the Sunday evening. Eventually we got hold of Reception as we drove up on Sunday, to be told they had a function on and so the restaurant was not available. Upon arrival, we went for a hot drink in the bar, only to be asked if we would be eating at the hotel that evening. We explained we had been refused and so had booked elsewhere, to be told that they would serve us a meal if we wished. The full English breakfast, at £15/head, was a choice of cereals and what tasted like 'from concentrate' orange juice, then a menu selection for cooked breakfas
自動翻訳