ホテルからの返信: Dear Xixixixi, Thank you for your rating and review of us. We do apologize for the inconvenience during your stay, especially the cleanliness issue. We will do better maintenance to ensure our guest experience only the best while staying here because our guests deserve to enjoy the best service and facilities. Once again thank you for your input. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda Kalalo General Manager
ホテルからの返信: Dear Guest, Thank you very much for your rating and review of us. We are delighted to hear that you enjoyed your stay with us. We will keep providing the best service and product to ensure our guests experience their best moment while staying here. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda Kalalo General Manager
ホテルからの返信: Dear Guest, Thank you for your rating and review of us.We do apologize for the inconvenience during your stay, especially the cleanliness issue. We will do better maintenance to ensure our guest experience only the best while staying here because our guests deserve to enjoy the best service and facilities. Once again thank you for your input. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda Kalalo General Manager