レジデンス ラグランジュ バカンス レ フェルメス エミギュイ(Lagrange Vacances les Fermes Emiguy)

Comfortable apartments, nice pool, great location. Staff unhelpful. Charges for everything. Make your own beds and clean up even though you’ve paid cleaning fee. Apartments warm and beds comfortable. Sauna not working for half our stay.

For 250 euros a night this isn't good value for money, the apartments are run down with old and sometimes broken furniture. On the plus side they are spacious, but you are expected to make your own beds and ***** them all after your stay as well as clean the apartment and this wasn't clear in the booking. For 250 euros a night, I would have expected a higher standard of accommodation and service. There is also no reception staff available on Sundays which makes check out challenging with bedding to return and a lack of instructions or help with issues. People were friendly and helpful when available, but I think the lack of services and self-preparation should be made clearer on the booking.

Very disappointing experience. Arrogant staff that is only available a few hours per day, appartment with many shortcomings of which wifi to pay, damaged furniture, loose curtains, not functioning bathroom heating and outlets, dirty extractor, tv with only French programs, are just a few. Was there noting allright? The beds and the location were ok. Anyhow, we will NOT be back.

Skiing holiday booked via Crystal ski. Second floor Two room appartement with alcove ok for two adults and two children 11 and 14, warm and confortable. We enjoyed going in the pool and jacuzzi after a day skiing. Good location, only a short walk to ski lifts. The kitchen is nice but you need to take your own dish washer tablet, salt. There is a laudry room with washing powder included in the price. Negative points: bed sheets and fitted sheets stained. We would come back in the winter but not in summer as balconies are small and chalets very close to each other.

I would avoid booking these apartments at all costs. Especially if you are travelling as a family. The rooms are disgusting and filthy and that’s not even the start. Poo stains on the duvets and unmade beds was the first disgusting thing you turn up too. I booked this as a package with crystal ski and I am so embarrassed that a company lets out theses rooms the overpriced rate. I wouldn’t even let my dogs stay in the conditions. A few days before I received an email that stated I needed to pay a deposit for any damage.£400 -Yet I pay this and turn up to a grotty room with loads of damage to the rooms. Balcony doors broken and don’t hold any heat. The rooms are freezing and the heating is poor as ours didn’t work at all and the reception staff are never about to sort problems- as it’s not a maned front desk unless you’re checking in. We left our luggage on arrival in a room and had a bag stolen and not one person helped us. Still hasn’t turned up. Beds are so uncomfortable it’s like lying on a yoga mat or what I imagine a prison crash Matt feels like. Iv paid £3000 to stay here and it’s foul in every single way. I feel cheated out of my money and my children’s first ski experience. Please don’t book this place and save your money. I could list so much more but seems pointless. The place needs knocking down it’s an embarrassment to Les gets. Currently staying here now and have 4 days left and want to go home.

Room was a good size, but unclean. I mentioned this to the staff who were disinterested and shrugged their shoulders. You must pay for the WiFi at a rate of €5 per day per device or €25 for the week. I paid for the WiFi for one day at €5 and it didn't work. I raised this at reception and the receptionist explained that it never works!!! Overpriced, dirty and rude staff.

Good points: Close to the slopes - 5 minute walk, we booked with Crystal ski and very quick transfer and dropped right outside the hotel! Lovely bakery service available every morning. The lounge/kitchen was the best part of the room with a comfy sofa. The heating worked well and kept the appartment warm. Bad points: The room smelt of cigarettes which was unpleasant and a big disappointment for us! You were made to complete an inventory list to check everything was in the appartment which took time out of our day. One of the duvets had blood on which reception did thankfully sort for us quickly. The sauna was broken when we were there so didn’t get our free use of this and found the hot tub very busy so again didn’t get to use this - could use a booking system for the hot tub? There is no oven (only a microwave oven) and a hob however we ate out most nights instead. Things to note: You have to pay a £400 deposit on arrival which was a shock to us! We then checked out at 7am due to our flight time so we are still trying to get the deposit back after it being over a week!!! The wifi isn’t the best despite paying for it due to no 3G signal in the apartment. Washing up tablets/ liquid/toilet roll aren’t provided so bring/buy your own! Overall a value for money stay with having a good experience of our ski holiday - (due to not spending much time in the apartment). However there were some downfalls as explained!

Nice location, easy 5 minute walk to slopes and restaurants. The room was completely fine for what we needed. A few points, reception is rarely open, and when it is the staff are not always there. WiFi is not free. You can use the steam/sauna room for 30 minutes and only if you book - back to the first point of being able to liaise with staff. There are no amenities in room - 1 bin bag, 1 toilet roll, no washing up material which means you have to buy everything in an alps town where it’s already expensive. You also have to make your own beds unless you pay. We didn’t pay over the odds so it was fine for the price but basic at best

Good size of appartements. It’s located 10min walking from slopes and village center