Our first family holiday abroad and to Sicily. The hotel is beautifully situated on the mountains with stunning views. I was concerned about the highway you can see from the hotel but there is barely any noise. It's very quiet at night some evening entertainment but didn't see much on in the way for children. The children's club (daytime) is mainly Italian and wasn't really promoted for international families. Plenty of choice for food and lots of fresh fish to try. Gluten free options available on request but not a wide range. Sunbeds are plentiful and lucky enough to have 2 main swimming areas. Staff will remove any towels if you're not there for a while (when we were at lunch) or if they're put down too early. The main pool is very deep but the kids pool at the sister hotel was perfect. The hotel is clean and offers a relaxing stay. Some kids activities during the day by the main pool. My main concern was the cleanliness surrounding the buffet (mainly the ice creams the kids would put their fingers in and during the holiday I ended up with gastroenteritis for 3 weeks). The staff do need to be supervising more on these areas. Lady at the excursion desk was very friendly. Every time you need a clean beach towel you have to pay 10 Euros. Luckily we took our own beach towels. Also we were really disappointed we tried the sister hotel restaurant to be told it was fully booked (there were enough tables) so we didn't eat there all week. We were also not aware that the pizzeria is not included in the all inclusive package so you may find a big bill! Our room was very clean and quiet. Some long waits for the funicula and be prepared for some very pushy Italian families who do not understand a queue system. The local area is nice to explore and recommend a trip to Taormina which has amazing views. Overall the hotel is well run, friendly staff and offers a relaxing stay. Further away from the pool are some lovely quiet areas with amazing views. The gardens are well kept and being on the hillside makes for an interesting location. A trip down to the beach is about 10-15 minutes however our family were ushered off the front row which was empty to further back along the back which was quite ride and unnecessary. All the other staff were helpful at the hotel.
良い
42レビュー