Beautifully designed hotel with brilliant reception and concierge team! The complimentary shuttle service was a huge perk and the staff very welcoming and polite. Had a lovely massage at the spa, however the experience was lessened by the overall ambiance - kids running and screaming around the pool, adults loudly taking pictures (in the no phones zone) in the relaxation room, and the pool, although supposedly heated to 29C, was too cold to be in. On the website, it says the swimming pool is only open to adults after 6pm however this was not the case.
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