Lovely hotel. Incredibly friendly and helpful staff. Cool art. The room was fantastic. Our room had 4 sinks, 2 toilets, 2 sofas and 2 air conditions units. It was spacious, high ceilings, comfortable bed and great quirky furniture. I loved this hotel But, sadly I can’t recommend it. The hotel is near a lot of very very busy and noisy bars. The nearest is, we were told, the only bar in Lisbon licensed to stay open till 4am. As you can see from the photos the alcohol filled customers move out onto the street and party, party, party. The hotel has double double glazing. Yes, two sets of double glazed windows. Plus shuttles and heavy curtains. In addition they supply ear plugs but we still got woken up. The noise from the bars was on a completely different level than anything we had experienced in any hotel in the world. We were initially told that this was particularly bad on a Friday and Saturday. On the Sunday morning we complained and they did offer us an alternative room next to the lift. But given that we were told it was going to get better we didn’t move. I started to write this review at 3.20 am on Monday night (Tuesday morning) I can tell you that was a bad mistake. We live in London and so we are used to noise but even in London you get to sleep. To give you an idea how noisy it is, during their day there is building work going opposite but we didn’t hear it from our room be because of the sound proofing. The hotel has 4 rooms on each floor. Two face R das Norte and two face R das Gaveas. They are marked N and G, respectively. Do not make the same mistake that we did and stay in a room with a N. For the avoidance of doubt, I don’t blame the staff. The staff has to deal with the hand they are dealt. They were sympathetic and told us they call the police nearly every night. One staff member got so stressed about the noise that he ended up in a fight with some revellers. I do blame the council who allow bars to be open till 4pm and I blame the police. Of course, mostly I blame the bars for not giving a dam and the punters. I also blame the management who, despite our agent passing on a request at the time of booking, for us to have a quiet room, put us in the 2nd floor room nearest the bar. On our last night we manage to get a room on R da Gaveas and got a good nights sleep. Of course, you might be a heavy sleeper or you might want to go to the bar until 4am. In which case this hotel is perfect. Or you might be happy to take a 50/50 bet on being on the quieter side. For us, we will stay somewhere else next time .
自動翻訳